Snr. Program Manager EI Automation, Supplier Electronic Integration

Amazon’s Global Selling partner Electronic Integration team is seeking a Senior Program Manager EI Automation (Electronic Integration via EDI/API) interested in joining our EI Data quality team. Our team supports the Amazon Retail Supply Chain EDI (electronic data interchange)/API (application programming interface) transactions worldwide.

In this role you will concentrate on working with Selling partners to integrate on our EDI/API solutions and guide them through all aspects of our integration process until successful go-live and drive excellence in data usage for the benefit of both the Selling partner and Amazon. With your knowledge in our integration solutions you will also contribute to the continuous improvements of our products and processes.

An ideal candidate is passionate about learning and technology, has an ability to understand technical process in details and learn them quickly, program management skills, is detail oriented and eager to work in a role that brings automation and supply chain processes together, through close and direct cooperation with our Selling partners for their and Amazon's maximum benefit. Ability to work and deliver in a clear and structured way is crucial to achieve ongoing results. EDI/API knowledge is preferred but not mandatory.

Key job responsibilities
- Own complex change management and improvement programs
- Own several EI Data quality projects in parallel and facilitate communication between all external and internal stakeholders while providing technical consultancy.
- Focus on achieving goals with flexible prioritization and persistence, anticipating and overcoming barriers.
- Build and leverage strong relationships with external and internal stakeholders to attract and grow the utilization of our EDI/API integration solutions.
- You developed not only excellent knowledge on the technical aspects of our integration solutions, but you also have a solid understanding of the underlying business process requirements and know how and when to best utilize other internal experts.
- You handle appropriate and reliable reporting of your integration project activities and learning's, including high level reporting to senior leaders.
- You add value with post-project analysis and, drive for positive project outcomes, team results and effective future project management.
- Make sound decisions that produce positive long-term impacts. Take a well-ordered, logical approach to identifying business, market, and cross-functional issues, analyzing problems, organizing work, and planning action accordingly.
- Facilitate and lead continuous improvement of our products and processes and implement changes that improve our integration utilization efficiency.


A day in the life
You own a program in the space of EI Data quality - defining what "good" looks like, tracking adoption, and removing blockers before they snowball. Half your week is spent shaping the program: building mechanisms, writing narratives, and aligning cross-functional teams on priorities. The other half you're in the details — debugging a stalled integration, reviewing partner data, or supporting teammates through a tricky escalation. Occasionally you'll step outside your lane to influence broader operational strategy. It's a mix of big-picture thinking and rolling up your sleeves.

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually