Software Development Engineer II, Assisted Repair and Guided Equipment Solutions

Amazon Robotics operates one of the world's largest fleets of industrial robotic systems. The ARGES (Assisted Repair and Guided Equipment Solutions) team within Robotics Operations Management (ROM) is building the next generation of intelligent maintenance tooling to reduce the expertise required for equipment recovery and diagnostics.

As an SDE II on ARGES, you will design and build full-stack applications that guide field technicians through complex hardware maintenance workflows. You'll work across our portfolio, including browser-based monitoring tools, tablet diagnostic applications, and backend services that integrate directly with industrial control systems (PLCs, safety controllers, robotic workcells). Your work will directly reduce mean-time-to-repair and enable technicians to safely resolve equipment issues that previously required specialized engineering support.

This is an opportunity to shape the architecture of a platform that will converge multiple maintenance tools into a single intelligent system by 2027. You'll operate with autonomy, make key technical decisions, and see your code running in warehouses across the globe.

Key job responsibilities
• Design, develop, and maintain full-stack applications spanning React/TypeScript frontends, AWS serverless backends (Lambda, DynamoDB, API Gateway), and infrastructure-as-code (CDK)
• Build browser-based and tablet-based tools that guide field technicians through equipment diagnostics, configuration, and repair workflows
• Develop integrations with industrial control systems (PLCs, safety controllers) and device communication layers to surface real-time equipment state
• Own features end-to-end: requirements gathering, system design, implementation, testing, deployment, and operational support
• Collaborate with field operations teams to understand technician workflows and translate them into intuitive, safety-conscious user experiences
• Design for constrained environments — warehouse networks, on-premise compute (AWS Outposts), and intermittent connectivity
• Leverage field maintenance data and technician feedback to provide closed-loop insights to hardware engineering teams, driving design improvements that increase equipment maintainability and reduce total cost of ownership
• Contribute to architecture decisions that shape the convergence of multiple maintenance tools into a unified platform
• Participate in on-call rotation and maintain operational excellence for production systems serving global fulfillment sites
• Mentor junior engineers and raise the bar through code reviews, design reviews, and technical documentation


A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
ARGES (Assisted Repair and Guided Equipment Solutions) is part of Amazon Robotics, responsible for building the maintenance tooling that keeps our robotic fulfillment network running.

Our mission is to reduce the expertise required for equipment recovery and diagnostics. We build full-stack applications, browser-based monitoring tools, tablet diagnostic interfaces, and backend services that guide field technicians through complex hardware maintenance safely and efficiently. We're a small, high-ownership team working at the intersection of cloud software and industrial hardware, converging multiple tools into a single intelligent maintenance platform.

Basic Qualifications

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of software development engineer or related occupational experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language

Preferred Qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, N.Reading - 143,700.00 - 194,400.00 USD annually