Shipper Performance Coach, Amazon Global Logistics

We're seeking a dynamic Shipper Performance Coach to revolutionize transportation logistics by driving strategic improvements and solving complex shipping challenges. In this pivotal role, you'll collaborate with vendors and sellers to optimize shipping performance, turning data insights into actionable solutions that enhance our global transportation network.

Key job responsibilities
- Analyze and interpret complex shipping performance data to identify improvement strategies
- Develop and implement targeted coaching plans to enhance shipper performance
- Facilitate collaborative problem-solving sessions with shipping partners
- Conduct comprehensive root cause analyses of transportation disruptions
- Manage and report on key performance metrics and improvement initiatives

A day in the life
Your day will be a dynamic blend of data analysis, strategic problem-solving, and collaborative coaching. You'll dive into performance metrics, identify improvement opportunities, and work directly with shipping partners to implement innovative solutions. Each day brings new challenges and opportunities to make a meaningful impact on our logistics ecosystem.

About the team
We are a passionate group of logistics professionals dedicated to continuous improvement and innovation. Our team at Amazon Global Logistics is committed to reimagining transportation efficiency, creating seamless shipping experiences, and driving transformative change in the global logistics landscape.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

Basic Qualifications

- High school or equivalent diploma
- Work 40 hours/week, and overtime as required
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older

Preferred Qualifications

- Experience in project or program management
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, GA, Atlanta - 21.68 - 29.18 USD hourly