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Posted via Amazon Jobs

Pathways Operations Mgr - MBA - AMZ27720.1

Posted Aug 15, 2026

Role at a glance

Salary
$135K – $162K/yr
Location
Union City, Georgia, United States
Work arrangement
On-site
Employment
Full-time
Education
Bachelor's, Master's

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Role Summary

AI-generated

The Pathways Operations Manager leads budgetary, people development, and operations objectives for a Fulfillment Center and manages a team of Area Managers. The role oversees Inbound or Outbound operations and drives process improvement, safety, quality, performance, and customer experience initiatives.

What You'll Do

  • Manage and lead a team of Area Managers.
  • Coach and mentor the team to ensure performance objectives are met and build leadership bench strength.
  • Use Lean and Six Sigma Process Improvement methodologies and performance metrics to increase process efficiency.
  • Drive quality initiatives, process change initiatives, and other Lean initiatives for the functional area and Fulfillment Center.
  • Participate in interviewing, hiring, performance management, promotions, and terminations.
  • Set requirements and expectations for Area Managers, measure performance, provide feedback, and hold them accountable.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Required

  • Master's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or a related field and three years of experience in management consulting, technical management, logistics...
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Preferred

  • All applicants must meet all the above listed requirements.

Original job description

Content provided by the employer

Employer: Amazon.com Services LLC
Position: Pathways Operations Mgr - MBA - AMZ27720.1
Location: Union City, GA

Multiple Positions Available:

Responsible for all budgetary, people development, and operations objectives for a Fulfillment Center. Manage and lead a team of Area Managers. Coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the Fulfillment Center. Use Lean and Six Sigma Process Improvement methodologies and performance metrics to increase efficiency within processes. Drive creation of quality initiatives, process change initiatives, and other Lean initiatives to enable functional area and the Fulfillment Center to meet and exceed business plan. Responsible for the overall safety, quality, performance and customer experience of either Inbound or Outbound operations. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations. Set and clarify requirements and expectations for Area Managers. Measure performance, provide feedback, and hold Area Managers accountable for their performance and the performance of their departments. Leverage Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area. Ensure that best practices are shared across all departments, shifts, and among the network. Partial telecommuting permitted; employees will be required to report to office multiple days per week.

(40 hours / week, 8:00am-5:00pm, Salary Range $135000 - $162000)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Basic Qualifications

Master's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or a related field and three years of experience in management consulting, technical management, logistics engineering, or a related occupation. Employer will also accept a Bachelor's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and five years of progressive post-baccalaureate experience in management consulting, technical management, logistics engineering, or a related occupation as equivalent to the Master's degree and three years of experience. Must have three years of experience in the following skill(s): 1) salaried workforce or program management experience in a global supply chain, manufacturing, production or procurement, distribution, logistics or related environment or operations. ; 2) experience using lean process improvement, six sigma methodologies or related performance metrics or process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics ; 3) experience in cross-functional coordination across different business units and experience conducting qualitative and quantitative data analysis to support business decision making and cross-functional initiatives. Partial telecommuting permitted; employees will be required to report to office multiple days per week.

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Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
amazon

About the company

amazon

Large Enterprise

Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.