Scale AI

Scale AI

Posted via Greenhouse

Operations Program Manager / Associate, Industrial Partnerships - Robotics

Posted Aug 12, 2026

Role at a glance

Salary
Not Disclosed
Location
Mexico City, MX Mexico City, Mexico City, Mexico
Work arrangement
On-site
Employment
Full-time
Experience
Industry experience (+2)
Education
Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields

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Role Summary

AI-generated

The Industrial Partnerships team scales high-quality data collection through a global network of external partners. This role identifies and signs new partner businesses, coordinates operations with existing partners, and supports the development of a world-class operational engine through on-site partner engagement.

What You'll Do

  • Identify and engage prospective partner businesses and manage the process through to signed agreement
  • Coordinate day-to-day operations with signed partners, including onboarding and ongoing support
  • Track partner performance and data collection targets
  • Support hardware deployment and basic troubleshooting on partner premises
  • Communicate regularly with internal teams and partner contacts
  • Help identify and implement process improvements based on operational feedback

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Strong professional communication skills in both Spanish and English; bachelor’s degree; industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics; experience in warehouses, factories, or logistics centers; analytical, strategic, and process improvement capability.

Required

  • Strong professional communication skills in both Spanish and English
  • Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields
  • Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics
  • Experience in the field: warehouses, factories, logistics centers
  • Analytical, strategic, and process improvement capability

Preferred

  • SQL Proficiency
  • Experience working with CRM systems

Original job description

Content provided by the employer

At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a global network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine.

These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support.

You will:

  • Identify and engage prospective partner businesses and manage the process through to signed agreement
  • Coordinate day-to-day operations with signed partners including onboarding and ongoing support
  • Track partner performance and data collection targets
  • Support hardware deployment and basic troubleshooting on partner premises
  • Communicate regularly with internal teams (product, strategy) and partner contacts
  • Help identify and implement process improvements based on operational feedback

Ideally you'd have:

  • Strong professional communication skills in both Spanish and English.
  • Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees).
  • Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics.
  • Experience in the field: warehouses, factories, logistics centers.
  • Analytical, strategic, and process improvement capability.

Nice to haves: 

  • SQL Proficiency
  • Experience working with CRM systems

This role involves both on-site presence for coordinating operations as well as visiting partner sites on a daily basis. 

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Scale AI

About the company

Scale AI

Large Enterprise

Scale AI is a leading provider of data-centric AI solutions that empower businesses to accelerate their artificial intelligence initiatives. Founded in 2016, the company specializes in offering high-quality training data for machine learning models, helping organizations effectively harness the power of AI across various industries. Scale AI leverages innovative technology and a skilled workforce to deliver precise data labeling services and streamline data workflows, ensuring clients can achieve greater efficiencies and improved outcomes in their AI projects. With a commitment to innovation and quality, Scale AI is positioned as a key partner for companies looking to integrate AI into their operations.