Business Analyst, Fuse Billing Operations

The Amazon Mobile Business Development (MBD) team creates convenience for our customers to experience Amazon services wherever they are by acquiring partner distribution for Amazon Subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and Amazon mobile applications (e.g., Shopping, Video, Music, Kindle, Photo-Cloud Drive, Audible, and IMDB) through mobile operators and OEMs. We are in growth mode, currently expanding our distribution footprint launching our service offerings with partners across the globe and need strong team members to help us achieve our goals.

Fuse Billing Operations Team is looking for a Business Analyst to analyze business trends, define and build reporting and analytic solutions that allows us to make scalable data-based product and business decisions. This role will also identify root causes, implement solutions, and resolve data discrepancies spread across multiple distinct/standalone internal Amazon systems and external partner systems. This role will require regular engagement and alignment with business development, finance operations, product/engineering teams, accounting, tax, and external partners.

This role requires a self-starter who actively engages with cross-functional teams and senior leaders to deliver results. The ideal candidate must be highly analytical, an expert with SQL and Excel, possess a strong passion for analytics, hold high standards for their product, and insist on accuracy and accountability. Excellent verbal and written communication skills are required along with the ability to anticipate, identify, and communicate risks to business and leadership. The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role.

Key job responsibilities
Enable effective decision making by retrieving and aggregating from multiple of large data sources and compiling it into a digestible and actionable format

Solve reconciliation issues by diving-deep into the data and implementing solutions to resolve defects

Communicate complex analyses and insights at scale to stakeholders and senior business leaders, both verbally and in writing

Proactively identify, analyze, and solve business problems with focus on understanding root causes and discovering significant forward-looking opportunities

Create and maintain tools, reports, and analyses which support senior leadership and various teams throughout the organization

Basic Qualifications

- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree or equivalent
- Experience with Excel
- Experience with SQL
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders

Preferred Qualifications

- 2+ years of driving process improvements experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Culver City - 74,300.00 - 130,100.00 USD annually
USA, FL, Miami - 74,300.00 - 130,100.00 USD annually
USA, WA, SEATTLE - 82,700.00 - 130,100.00 USD annually