Senior Technical Program Manager, Intelligent Talent Acquisition

Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon's in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.

Within ITA, the Technical Program Management team bridges the gap between vision and practical implementation, orchestrating complex projects from inception to delivery. Our work is pivotal in aligning cross-functional teams, managing resources, and navigating technical challenges to ensure ITA’s most ambitious goals become reality. Technical Program Managers leverage their technical acumen and leadership skills to influence product strategy, optimize processes, and deliver solutions that have a tangible impact on millions of prospective Amazonians worldwide. If you're passionate about technology and thrive in a fast-paced, high stakes environment, come lead transformative projects that remake the status quo of talent acquisition.

Key job responsibilities
The Senior Technical Program Manager will define, and implement multiple data and web-based solutions on a global scale.
You will partner with engineering teams in North America and Europe to plan, design and communicate the implementation and adoption of new programs and processes for the global ITA organisation.
You will manage multiple simultaneous projects and deadlines, requiring frequent multi-layered communication, organization/time management, and creative problem-solving skills.
You will identify risks/opportunities in technical strategies while defining integration patterns for diverse business needs
Act as a key internal resource in the analysis, measurement, and requirements-gathering related to system health monitoring across the ITA organization
You will collaborate with our associate hiring data engineering and science teams to support diverse and innovative projects in site selection and hiring events on a global scale.

About the team
The Intelligent Talent Acquisition (ITA) team supports the Amazon Talent Solutions (TS) organization by transforming data into insights on hourly associate and corporate hiring within Amazon. While TS is responsible for the management of the hourly and corporate talent supply chain, the ITA team in particular focuses on defining analytics that measure the performance of the program. While we continue to work on metrics that help monitor the health of the program we also spend efforts on identifying efficiencies in the process path through the power of data and predictive analytics.

Basic Qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually