Role at a glance
- Salary
- $127.1K – $172K/yr
- Location
- Denver, Colorado, United States
- Work arrangement
- On-site
- Employment
- Contract
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Role Summary
The Technical Program Manager II will help deliver the fiber network infrastructure connecting AWS services by translating internal customer requirements into software projects and managing contractor teams in Salesforce environments. The role supports tools covering fiber route planning, network construction management, and fiber delivery while coordinating engineering, product, operations, and vendor stakeholders.
What You'll Do
- Collect, document, and translate business requirements into technical specifications
- Manage contractor teams working in Salesforce environments and track deliverables against milestones
- Facilitate communication and alignment between engineering, product, and operations teams
- Manage schedules and priorities across multiple initiatives while identifying risks and clearing blockers
- Document and communicate project status, risks, and outcomes to stakeholders
- Review contractor deliverables, facilitate decision-making sessions, and track active construction project workflows
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred
- 3+ years of working directly with engineering teams experience
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Are you passionate about building the infrastructure that powers the cloud? Amazon Web Services (AWS) is seeking a Technical Program Manager II to help deliver the fiber network that connects the world to AWS services. In this role, you'll bridge technology and business by collecting requirements from internal customers and driving software projects from concept to completion. You'll manage contractor teams working in Salesforce environments while collaborating with engineers, product managers, and operations teams to build tools that design, construct, and deliver AWS's fiber network infrastructure.
This is an opportunity to make a tangible impact on how AWS builds and scales its global network. You'll work at the intersection of program management, vendor coordination, and stakeholder engagement—ensuring that the software systems enabling fiber network design and construction projects meet the evolving needs of teams across AWS.
Key job responsibilities
- Collaborate with internal customers and stakeholders to collect, document, and translate business requirements into technical specifications that drive software development and project delivery
- Manage contractor teams working in Salesforce environments by setting clear expectations, tracking progress against milestones, and holding vendors accountable for quality deliverables
- Drive cross-functional alignment by facilitating communication between engineering, product, and operations teams to ensure projects move from design through successful deployment
- Manage project schedules and priorities across multiple initiatives, proactively identifying risks, clearing blockers, and making trade-offs between time, quality, and resources to meet program goals
- Create clear documentation and communicate project status, risks, and outcomes to stakeholders across the organization, ensuring transparency and alignment throughout the program lifecycle
A day in the life
Your day involves dynamic collaboration across teams. You'll start by reviewing contractor deliverables and providing feedback on requirements documentation. Throughout the day, you'll hold working sessions with stakeholders to clarify needs for upcoming features in the fiber network design tools, answer technical questions from engineering teams, and track progress on active construction project workflows. You'll communicate updates to leadership, facilitate decision-making sessions when priorities conflict, and ensure your contractor team stays aligned with project timelines. You'll also carve out time to mentor peers and contribute to process improvements that make future projects run more smoothly.
About the team
Our team builds the software systems that design and deliver AWS's fiber network infrastructure. From planning and designing fiber routes to managing construction projects and delivering fiber for service, our tools support the entire lifecycle of network deployment. We work at the heart of AWS's physical infrastructure, enabling the connectivity that powers cloud services for millions of customers worldwide.
We foster a collaborative environment where program managers, engineers, and operations specialists work together to solve complex technical and logistical challenges. As AWS continues to expand globally, our team is focused on building scalable, automated solutions that will support the next generation of network infrastructure delivery.
Basic Qualifications
- 3+ years of technical product or program management experience- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 3+ years of working directly with engineering teams experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, Denver - 127,100.00 - 172,000.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.