Strategy & Operations Manager, Consumer Revenue

We're looking for a Manager to own pricing strategy, monetization, and revenue operations for Discord's Consumer Revenue business — spanning Nitro subscription pricing, Shop, Orbs, and Nitro rewards. You'll be the analytical backbone behind how Discord prices and packages its subscription and virtual goods businesses as they scale globally.

This is a high-impact role for someone who loves the mechanics of subscription growth and monetization: elasticity, willingness-to-pay, tiering, localization, virtual economy balance, and the trade-off between short-term revenue and long-term retention. You'll also spend a portion of your time supporting Nitro 3P partnership deal evaluation and deal desk operations, but pricing and monetization are at the core of the job.

What You'll Be Doing

• Optimize Nitro subscription pricing strategy, managing the semi-annual pricing cycle end-to-end: from elasticity and willingness-to-pay analysis to tier structure, packaging, and rollout.
• Analyze Orbs virtual currency and economy strategy, including assessing virtual goods and currency bundles, monitoring economy health, and structuring offer experiments.
• Lead global rate reviews, keeping Nitro and Orbs pricing aligned to local purchasing power and FX movement, and identifying/mitigating cross-region arbitrage risk.
• Build and maintain competitive pricing intelligence across subscription and virtual goods markets, translating competitor moves into positioning recommendations.
• Provide analytical support to Consumer Revenue leadership, building reporting and dashboards that surface pricing performance, subscriber trends, and monetization opportunities.
• Support Nitro 3P deal evaluation and deal desk operations — applying pricing rigor to partner deal structures, term sheet red lines, and approval frameworks.
• Document and codify pricing frameworks and monetization playbooks as the function matures.

What you should have

• 4+ years of experience in pricing, monetization, or subscription growth — ideally for a consumer subscription business, virtual goods/currency economy, or marketplace
• A strong quantitative toolkit: comfort with growth modeling, elasticity modeling, willingness-to-pay analysis, A/B testing, and building pricing models from scratch with imperfect data
• Experience collaborating cross-functional with Product, Product Marketing, Business Development, and Finance teams and leading cross-functional decision-making processes
• Experience with international/localized pricing and the operational complexity of multi-currency, multi-region rollouts
• Experience with BI tools such as Tableau, Looker, or similar, and building self-serve reporting for business teams
• Background in gaming, social platforms, or digital media a plus
• Bonus: exposure to virtual currency/in-game economy design, or to deal desk/partnership evaluation work

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. 

The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.