Discord

Discord

Posted via Greenhouse

Senior Salesforce Technical Lead

Posted Aug 5, 2026

Role at a glance

Salary
$192K – $216K/yr
Location
San Francisco, California, United States San Francisco Bay Area, California, United States
Work arrangement
On-site
Employment
Full-time
Experience
6+ years of hands-on Salesforce development experience

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Role Summary

AI-generated

The Senior Salesforce Technical Lead will join Discord’s Business Systems team and lead the architecture, design, and development of Salesforce solutions across Ad Sales using Sales Cloud. The role partners with the Technical PM, business stakeholders, RevOps, third-party developers, and cross-functional teams to deliver scalable solutions supporting Discord’s core business operations.

What You'll Do

  • Create and execute the Ad Sales Roadmap and drive delivery of platform enhancements, new feature builds, and ongoing maintenance.
  • Lead the third-party development team by establishing technical direction, conducting code reviews, and collaborating with the MuleSoft...
  • Architect Salesforce and middleware integrations through REST/SOAP APIs and MuleSoft, translating business requirements into scalable...
  • Manage AppExchange apps and HubSpot/Asana integrations and maintain ITGC and SOX audit readiness across platform changes and deployments.
  • Define coding standards, manage CI/CD pipelines and deployment trackers, and ensure SDLC/ITGC compliance across the development cycle.
  • Provide L2 and L3 technical support, troubleshoot critical issues, coordinate technical-debt remediation, and maintain technical design...

Generated from the employer's posting. Verify important details before applying.

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Qualifications

6+ years of hands-on Salesforce development experience focused on Sales Cloud; proficiency with Apex, Lightning Web Components, Visualforce, Salesforce declarative tools, REST/SOAP APIs, middleware, MuleSoft or similar platforms, SDLC, ITGC, DevOps, CI/CD, Agile/Scrum, Jira, Jira Service Manager, Git, Salesforce environment management, and data migration tools. Strong communication skills and experience supporting Ad Sales workflows are required.

Required

  • 6+ years of hands-on Salesforce development experience with a focus on Sales Cloud
  • Apex, Lightning Web Components, Visualforce, Flows, Process Builder, and Validation Rules
  • Experience supporting Ad Sales workflows from inception to delivery
  • Experience architecting integrations using REST/SOAP APIs, middleware, and MuleSoft or similar platforms
  • Knowledge of SDLC, ITGC, DevOps, and CI/CD pipelines within a Salesforce environment
  • Strong communication skills with technical and non-technical team members
  • Experience with Agile/Scrum methodology
  • Jira for sprint tracking and backlog management

Preferred

  • Familiarity with the Quote-to-Cash cycle in Salesforce, including CPQ, product configuration, pricing rules, quote templates, and...
  • Salesforce Platform Developer II or Application Architect certification
  • Experience with HubSpot and Asana integrations within a Salesforce ecosystem
  • Familiarity with Ad Sales platforms and media industry workflows
  • Prior experience in an AMS (Application Managed Services) delivery model
  • Experience in a high-growth technology company supporting business-critical Salesforce environments

Original job description

Content provided by the employer

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

We are seeking an experienced Senior Salesforce Technical Lead to join Discord's Business Systems team. In this role, you will lead the architecture, design, and development of Salesforce solutions across Ad Sales. You will partner closely with the Technical PM, business stakeholders, and cross-functional teams to deliver scalable, high-quality Salesforce solutions that power Discord's core business operations.


What you'll be doing

  • Lead the architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud).
  • Create and execute the Ad Sales Roadmap; drive delivery against 2026 priority items including platform enhancements, new feature builds, and ongoing maintenance.
  • Lead the 3rd party development team by establishing technical direction, conducting code reviews, and collaborating with the MuleSoft team on developing and maintaining integrations.
  • Architect Salesforce and middleware integrations via REST/SOAP APIs and MuleSoft; partner with the Technical PM and RevOps to translate business requirements into robust, scalable solutions.
  • Manage AppExchange apps and HubSpot/Asana integrations; ensure ITGC and SOX audit readiness across all platform changes and deployments.
  • Proactively identify technical debt and coordinate remediation efforts.
  • Own end-to-end DevOps standards for the team: define coding standards, manage CI/CD pipelines and deployment trackers, and ensure SDLC/ITGC compliance across all phases of the sprint/dev cycle.
  • Step in to troubleshoot and diagnose critical issues when they arise.
  • Provide L2 (Incident and Problem Management) and L3 (Bug Fixes and Minor Enhancements) technical support across the Salesforce platform, ensuring timely resolution and minimal business disruption.
  • Maintain technical design documents and platform documentation in Google Drive and Confluence.

What you should have

  • 6+ years of hands-on Salesforce development experience with a focus on Sales Cloud, and a proven track record of delivering successful projects.
  • Highly proficient with APEX, Lightning Web Components (LWC), Visualforce, and Salesforce's declarative tools (Flows, Process Builder, Validation Rules).
  • Experience supporting Ad Sales workflows right from inception to delivery.
  • Proven experience architecting integrations using REST/SOAP APIs, Middleware, and tools like MuleSoft or similar platforms.
  • Deep knowledge of SDLC, ITGC, DevOps, and CI/CD pipelines within a Salesforce environment.
  • Strong communication skills with the ability to work across technical and non-technical team members.
  • Experience with Agile/Scrum methodology, including sprint planning, standups, and retrospectives; proficient with Jira for sprint tracking and backlog management, and Jira Service Manager (JSM) for incident tracking and change management.
  • Proficient with version control using Git, including branching strategies, pull requests, and code reviews within a Salesforce development workflow (e.g., Copado, Gearset, or SFDX-based pipelines).
  • Experience with Salesforce environment management (sandbox strategy, release management) and data migration tools (Data Loader, Bulk API).

Preferred Qualifications

  • Familiarity with the Quote-to-Cash cycle in Salesforce, including CPQ, product configuration, pricing rules, quote templates, and approval workflows.
  • Salesforce Platform Developer II or Application Architect certification.
  • Experience with HubSpot and Asana integrations within a Salesforce ecosystem.
  • Familiarity with Ad Sales platforms and media industry workflows.
  • Prior experience in an AMS (Application Managed Services) delivery model.
  • Experience in a high-growth technology company supporting business-critical Salesforce environments.

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. 

The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord? 

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Discord

About the company

Discord

Large Enterprise

Discord is a communication platform designed to facilitate online communities through voice, video, and text chat. Initially launched for gamers in 2015, it has since expanded its user base to include a wide variety of communities, from educational groups to hobbyist clubs. The platform offers customizable servers with support for bots and integrations, enabling users to create unique environments for interaction and collaboration. With its focus on user-friendly design and robust features, Discord has become a popular choice for people looking to connect and communicate in a vibrant digital space.