DoorDash

DoorDash

Posted via Greenhouse

Senior Operations Specialist, Robot - DoorDash Dot

Posted Aug 5, 2026

Role at a glance

Salary
Not Disclosed
Location
Phoenix, Arizona, United States Arizona, United States
Work arrangement
On-site
Employment
Full-time
Experience
4+ years of experience

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Role Summary

AI-generated

DoorDash Labs is hiring a Senior Operations Specialist to lead an operations team supporting autonomous testing and help bring autonomous technology from ideation to commercialization. The role manages the PM shift at the Mesa Operations Hub and supports operations across Mesa, Chandler, and Tempe, Arizona.

What You'll Do

  • Manage a component of operations and lead the PM shift of the operations team
  • Communicate status updates to key stakeholders, including timely identification and escalation or resolution of issues
  • Serve as an escalation path for field issues, including incidents and onsite presence depending on severity
  • Balance business needs, costs, and safety
  • Track and convey changes to autonomous technology
  • Push metrics and add to them personally

Generated from the employer's posting. Verify important details before applying.

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Qualifications

4+ years of experience; valid U.S. drivers license and successful completion of MVR; experience managing an operationally efficient team through multiple product phases; experience operating in cross-functional initiatives; analytical mindset with ability to deliver actionable recommendations from complex situations.

Required

  • Valid U.S. drivers license
  • Successful completion of MVR
  • Managed an operationally efficient team through multiple product phases
  • A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
  • An analytical mindset and can deliver actionable recommendations out of complex situations

Preferred

  • Preferably in the autonomous industry or with strong interest
  • Proficiency in gSuite, JIRA and SQL

Original job description

Content provided by the employer

About the Team

DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Specialist to lead a team of operators to execute against autonomy goals. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

We are looking for a driven Senior Operations Specialist who is excited about managing a dynamic operations team leading the forefront of delivery technology.  You will manage a PM shift (3:30-12AM MST) of our operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. You will report to a Specialist Operations Manager or Operations Manager on our robotics team in our DoorDash Labs organization. This job is 100% onsite at our Operations Hub in Mesa, AZ with some duties in Chandler and Tempe, AZ.

You’re excited about this opportunity because you will…

  • Manage a component of our operations
  • Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues
  • Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity
  • Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety
  • Be an expert in our autonomous technology and help track and convey changes to it 
  • Strive to push metrics and add to them personally

We’re excited about you because you have…

  • 4+ years of experience (preferably in the autonomous industry or with strong interest) 
  • Valid U.S. drivers license required and a successful completion of MVR required
  • Managed an operationally efficient team through multiple product phases 
  • A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
  • An analytical mindset and can deliver actionable recommendations out of complex situations; Proficiency in gSuite, JIRA and SQL is preferred but not essential

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.

DoorDash

About the company

DoorDash

Large Enterprise

DoorDash is a leading logistics and food delivery service that connects consumers with their favorite local restaurants and retailers. Founded in 2013, the company operates in over 4,000 cities across the United States, Canada, and Australia, facilitating the convenient delivery of food and groceries to customers' doorsteps. With its user-friendly app and robust network of delivery drivers, DoorDash is at the forefront of the on-demand delivery sector, continuously expanding its services to enhance customer satisfaction and support local businesses. The company is committed to innovation and efficiency, striving to optimize the delivery experience for both consumers and partners.