Strategic Customer Advisor

SLSQ227R447

Location is Remote - AMER - willingness and able to travel

Databricks is assembling a small group of elite sales leaders to engage in our most complex, high-stakes customer opportunities. This role is built for individuals who have operated at the highest levels, leading transformation rather than just transactions. You will be deployed into Databricks' most critical accounts and opportunities where executive alignment is fragile, deal velocity has stalled, or the path forward requires sharper thinking and stronger leadership. You will spend the majority of your time in the field with customers and account teams, with equal responsibility to elevate how we sell internally.

This is a 50/50 role:

• Externally: Shaping customer vision, guiding executives, and driving deal outcomes.
• Internally: Advising, coaching, and raising the standard of the field.

The primary objective is to make the existing account team better, faster, and more effective, not to override their efforts.

The impact you will have:

• Own the Hardest Moments – Step into late-stage, high-value, multi-threaded deals where alignment is not established and execution must improve.
• Operate at the Executive Layer – Engage CIOs, CDOs, and business leaders with a strong, credible point of view (POV) on data, AI, and platform transformation.
• Drive Deal Velocity – Bring structure to ambiguity, align stakeholders, clarify value, and compress decision cycles.
• Lead Through Influence – Earn trust quickly across both customers and internal teams; know when to push, when to align, and how to create movement.
• Elevate the Field – Coach Account Executives (AEs) and field leaders in real time, improving deal strategy, qualification, and execution standards.
• Scale What Works – Translate wins into repeatable plays across EBCs, QBRs, All Hands, and global enablement forums.
• Expand Enterprise Footprint – Identify new buying centers, use cases, and paths to platform adoption across large, complex organizations.

What we look for:

• Background in Data & AI organizations in highly strategic sales roles.
• 10+ years with consistent top-tier performance in enterprise environments (Fortune 500 / Global 2000).
• Experience leading large, complex, multi-year, multi-stakeholder deals.
• Executive presence with the ability to quickly establish credibility at the C-level.
• A strong, defensible POV on data platforms, AI, and enterprise transformation.
• Demonstrated ability to influence without authority across account teams, leadership, and partners.
• Experience coaching and elevating high-performing sales teams in live deal environments.
• Comfort operating across industries, ambiguity, and high expectations.
• High ownership, high standards, and low ego.