Role at a glance
- Salary
- Not Disclosed
- Location
- Singapore - Singapore Singapore - Singapore - North
- Work arrangement
- Hybrid
- Employment
- Full-time
- Experience
- 7+ years of sales operations experience
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Role Summary
The Sales Operations Manager will partner with Figma’s APAC Sales team across subregions and segments as part of the Regional Sales Operations team. Operating from Figma’s Singapore hub on a hybrid basis, the role supports regional sales scaling across self-service and assisted sales motions through forecasting, analytics, operating activities, and sales-system management.
What You'll Do
- Leverage AI tools to accelerate forecasting, reporting, and pipeline analysis.
- Champion AI adoption within the regional Sales team through best practices, workflows, and enablement.
- Partner with sales leaders across APAC subregions, navigating diverse markets, cultures, and time zones.
- Manage regional operating activities, including quota/crediting decisions and escalations.
- Support forecasting meetings by presenting trends, risks, and opportunities to Sales Leadership.
- Lead Regional MBR/QBR reviews, analyzing funnel trends and KPIs and driving follow-up actions.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
7+ years of sales operations experience, ideally in a fast-growing environment, with deep SaaS knowledge; proven ability to use AI to improve sales operations work; experience supporting sales teams across multiple markets and regions; strong analytical and technical skills with Salesforce, BI tools, spreadsheets, models, and executive presentations; collaborative communication skills.
Required
- 7+ years of sales operations experience
- Deep SaaS knowledge
- Proven ability to use AI to improve the speed, accuracy, and scale of sales ops work
- Experience supporting sales teams across multiple markets/regions
- Strong analytical/technical skills
- Expertise in Salesforce
- Expertise in BI tools
- Building sophisticated spreadsheets, models, and exec presentations
Preferred
- Advanced analytics skills with expertise in BI visualization tools, specifically Sigma
- Working SQL fluency
- Familiarity with contact and account data-enrichment pipelines and data-provider waterfalls, e.g., Clay
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are seeking an experienced Sales Operations Manager to partner with our APAC Sales team across all subregions and segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.
This role will be operating out of our Singapore hub on a hybrid basis.
What you'll do at Figma:
- Leverage AI tools to accelerate forecasting, reporting, and pipeline analysis—improving speed and accuracy of insights for leadership
- Champion AI adoption within the regional Sales team through best practices, workflows, and enablement
- Partner with sales leaders across APAC subregions, navigating diverse markets, cultures, and time zones
- Manage regional operating activities, including quota/crediting decisions and escalations, to deliver actionable insights for Sales and Finance
- Support forecasting meetings by presenting trends, risks, and opportunities to Sales Leadership
- Recommend org design, headcount, book of business carving, and quota decisions across the region
- Lead Regional MBR/QBR reviews, analyzing funnel trends and KPIs and driving follow-up actions
- Own performance dashboards, reports, and data-quality standards, keeping sales systems clean and trusted
We'd love to hear from you if you have:
- 7+ years of sales operations experience, ideally in a fast-growing environment, with deep SaaS knowledge
- Proven ability to use AI to improve the speed, accuracy, and scale of sales ops work
- Experience supporting sales teams across multiple markets/regions with strong cross-cultural, cross-timezone flexibility
- Strong analytical/technical skills, with proven expertise in Salesforce, BI tools, and building sophisticated spreadsheets, models, and exec presentations
- Collaborative style and excellent communication skills, able to translate analysis into clear insights and deliver succinct presentations to senior leadership
While it’s not required, it’s an added plus if you also have:
- Advanced analytics skills with expertise in BI visualization tools (specifically Sigma) and working SQL fluency
- Familiarity with contact and account data-enrichment pipelines and data-provider waterfalls (e.g., Clay) to keep CRM coverage current
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
About the company
Figma
Large Enterprise
Figma is a collaborative interface design tool that enables teams to create, prototype, and iterate on design projects in real-time. Founded in 2012, the company has transformed the design workflow by allowing multiple users to work simultaneously on a cloud-based platform, facilitating seamless communication and teamwork. With features like vector graphics editing, prototyping, and design systems management, Figma is widely adopted by designers and product teams across various industries, making it a key player in modern design practices.
Figma is a collaborative interface design tool that enables teams to create, prototype, and iterate on design projects in real-time. Founded in 2012, the company has transformed the design workflow by allowing multiple users to work simultaneously on a cloud-based platform, facilitating seamless communication and teamwork. With features like vector graphics editing, prototyping, and design systems management, Figma is widely adopted by designers and product teams across various industries, making it a key player in modern design practices.