Role at a glance
- Salary
- $185.6K – $316.8K/yr
- Location
- NY • United States, California, United States California, United States
- Work arrangement
- On-site
- Employment
- Full-time
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Role Summary
The Manager, AMER Solutions Consulting will lead a team supporting enterprise and strategic accounts across the Americas, helping customers understand and apply Figma’s platform. The role partners with Sales, Product, Customer Experience, and Support to develop consultative strategies, scale the Solutions Consulting function, and drive customer value and growth.
What You'll Do
- Lead and motivate a diverse team of Solutions Consultants across AMER
- Participate in customer and prospect meetings alongside the team
- Support training and development, including mentorship, hiring, and career growth
- Define and execute the technical pre- and post-sales strategy with cross-functional partners
- Build and implement programs to scale Solutions Consultants and increase customer impact
- Monitor team performance and support the team in exceeding goals
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
3+ years managing Solutions Consultants or Sales Engineers with accountability for team performance, coaching, and feedback; 8+ years of customer-facing technical experience in a SaaS organization; ability to design strategic programs, solve problems hands-on, coach effectively, communicate technical concepts clearly, and collaborate cross-functionally.
Required
- Frontline management of Solutions Consultants or Sales Engineers
- Customer-facing technical experience in a SaaS organization
- Strategic program design and implementation
- Verbal and written communication with practitioner and executive audiences
- Ability to present complex technical concepts to technical and non-technical audiences
- Collaboration with Sales, Product, Customer Success, and Support
Preferred
- Practical experience using or working with Figma
- Experience working across multiple time zones
- Knowledge of light scripting, querying, or prototyping
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, our Solutions Consulting team plays a critical role in shaping strategic solutions alignment and driving revenue growth—bridging deep technical expertise with business context and painting the vision of what’s technically possible. The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise and Strategic accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
- Lead and motivate a diverse team of Solutions Consultants across AMER
- Participate in customer and prospect meetings alongside your team
- Assist in continual training and development, including mentorship, hiring, and career growth
- Work cross-functionally to help define and execute our technical pre- and post-sales strategy
- Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
- Monitor team performance and support them in exceeding their goals
We’d love to hear from you if you have:
- 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
- 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
- Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
- Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
- Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support
- You embody our values and can thrive in a constantly evolving and growing environment
While it’s not required, it’s an added plus if you also have:
- Practical experience using or working with Figma
- Experience working across multiple time zones
- Knowledge of light scripting, querying, or prototyping
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
About the company
Figma
Large Enterprise
Figma is a collaborative interface design tool that enables teams to create, prototype, and iterate on design projects in real-time. Founded in 2012, the company has transformed the design workflow by allowing multiple users to work simultaneously on a cloud-based platform, facilitating seamless communication and teamwork. With features like vector graphics editing, prototyping, and design systems management, Figma is widely adopted by designers and product teams across various industries, making it a key player in modern design practices.
Figma is a collaborative interface design tool that enables teams to create, prototype, and iterate on design projects in real-time. Founded in 2012, the company has transformed the design workflow by allowing multiple users to work simultaneously on a cloud-based platform, facilitating seamless communication and teamwork. With features like vector graphics editing, prototyping, and design systems management, Figma is widely adopted by designers and product teams across various industries, making it a key player in modern design practices.