Systems Engineer - Global Resource Management (Data Residency)

Location: Austin (Hybrid)

About the Role 

Cloudflare operates one of the world's largest networks, processing millions of requests per second across 300+ cities. Customers manage increasingly complex portfolios of resources on the platform, but there is no unified way to organize, group, or govern them across products. The Global Resource Management team introduces a centralized metadata across every Cloudflare resource, enabling customers to annotate resources with custom tags and unlocking platform-level capabilities.

You'll join the Global Resource Management (GRM) team, a small, high-autonomy team that builds the platform infrastructure other Cloudflare products build on top of. GRM is the centralized orchestration layer for cross-cutting resource operations. If a feature needs to work across every product (tagging, sharing, universal resource identity), GRM builds and operates it. 

What You'll Work On

Your primary focus is building and operating the microservices and REST APIs that power the tag-api platform. You'll design and implement API endpoints, define data models, write migrations, and build the service-layer logic that handles validation, quota enforcement, and concurrency control. The work is hands-on backend engineering: building reliable, well-tested web services that other teams depend on.

A significant part of the role is scaling the platform to support new resource types and higher-throughput use cases. This includes building bulk operations APIs that handle thousands of resources per request while considering consistency, latency, and failure-mode tradeoffs.

GRM is a platform team, and this role is horizontal by nature. The services you build are consumed by teams across Cloudflare — Workers, Zero Trust, DNS, Access, Billing — and you'll work with those teams to onboard their resources, integrate with their APIs, and ensure the platform scales with their needs. The scope is wide, the team is small, and the systems you build will be foundational to how Cloudflare manages resources at scale.

What We're Looking For

Required:

• 3+ years of professional software engineering experience building production systems at scale.
• Proficiency in Go.
• Experience designing and building REST APIs. You understand routing, authentication, request lifecycle, and how to design APIs that other teams integrate with at scale.
• Comfort with PostgreSQL in production including: schema design, migrations, query optimization, and understanding replication patterns.
• Ability to navigate ambiguity, communicate technical tradeoffs clearly, and drive alignment with engineers you don't share a standup with.
• Comfort with distributed systems tradeoffs; consistency models, eventual consistency, event-driven replication, and the operational implications of propagating state across multiple databases and edge infrastructure.

Nice to Have:

• Experience building platform infrastructure or internal developer platforms (ie: systems that other engineering teams build on top of)
• Familiarity with Kubernetes for service deployment and operations.
• Experience with event-driven architectures, outbox patterns, or message-based replication (e.g., Watermill, Kafka, or similar).
• Familiarity with edge computing platforms such as Cloudflare Workers or similar serverless/edge-native runtimes.

Why This Role

• Platform-level impact. You're building and shaping infrastructure that every Cloudflare product depends on. 
• Small team, big scope. GRM is a small, high-autonomy team operating on a platform-wide mandate. You'll have outsized ownership and direct influence over technical decisions, not a ticket queue.
• Cross-cutting by design. This role is inherently horizontal. You'll integrate with teams across the entire company; Workers, Zero Trust, DNS, Access, Billing, IAM, and understand how Cloudflare works end-to-end in a way that few roles offer.
• Greenfield systems work. Many projects are being designed and built now. You're not maintaining legacy systems, you're defining the patterns that the rest of the platform will adopt.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave