Role at a glance
- Salary
- Not Disclosed
- Location
- 2 Locations, Georgia, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 4+ years in event content production, keynote or broadcast operations, editorial program management, or executive event programming
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Role Summary
The Messaging Content Operations Lead is the operational engine for Salesforce's internal event content cycles within the Messaging and Solutions Marketing organization. The role manages agendas, content infrastructure, executive reviews, and onsite production support for major internal events in a hybrid work arrangement.
What You'll Do
- Maintain the master agenda and content infrastructure across clock-grids, briefing decks, content trackers, and Slack channel architecture.
- Manage confidential content distribution across multiple concurrent workstreams.
- Coordinate executive review cadences, capture decisions, follow up on deliverables, and close loops with session owners.
- Provide onsite production support through agenda passdowns, rehearsal orchestration, run-of-show and timekeeping, MC support, and...
- Collect survey feedback, draft recap communications, consolidate and archive assets, and use AI tools for recaps, tracker updates, and...
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
4+ years in event content production, keynote or broadcast operations, editorial program management, or executive event programming; experience managing multi-stakeholder content calendars and executive review cycles; exceptional organization, follow-through, discretion, and clear written communication.
Required
- 4+ years in event content production, keynote or broadcast operations, editorial program management, or executive event programming
- Experience running multi-stakeholder content calendars and executive review cycles
- Exceptional organization and follow-through across overlapping timelines
- Ability to handle highly confidential content with discretion
- Clear written communication
Preferred
- Keynote, live-broadcast, or large-scale corporate event experience at 5,000+ attendee scale
- Familiarity with messaging or PMM organizations and keynote narrative content review
- Hands-on experimentation with AI tools for synthesis, tracking, or workflow automation
- Experience building custom apps using internal AI environments like Claude Code
Original job description
Content provided by the employer
Original job description
Content provided by the employer
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Marketing & CommunicationsJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
Salesforce's Messaging and Solutions Marketing org is the content backbone behind the company's biggest internal moments - from Quarterly Company Kickoffs to executive reviews that reach 80,000+ employees. As Messaging Content Operations Lead, you'll be the operational engine powering every internal event content cycle, partnering directly with senior leadership to run agendas, content infrastructure, and executive review programs from first draft to final show. This is a hybrid role with three days in office each week.
What You'll Actually Be Doing
Own the master agenda and content infrastructure end-to-end - maintaining the single source of truth across clock-grids, briefing decks, content trackers, and Slack channel architecture while managing confidential distribution to ~60 EAs and leads across multiple concurrent workstreams
Drive the executive review engine - broker multi-round review cadences onto GM/SVP/EVP/CMO calendars, capture decisions, chase deliverables, and close loops with session owners across 8 main-room keynotes, 20 breakouts, and 15-20 session workstreams per event cycle
Lead onsite production support - daily agenda passdowns, rehearsal orchestration, run-of-show and timekeeping, MC support, and executive servicing across production weeks 3-4x per year
Close the content cycle and build for the next one - collect survey feedback, draft recap communications, consolidate and archive assets, and use AI tools to automate recaps, tracker updates, and workflow improvements across the program
You're Our Person If...
You have 4+ years in event content production, keynote or broadcast operations, editorial program management, or executive event programming
You've run multi-stakeholder content calendars and executive review cycles, including brokering time across senior executive calendars via EAs
You bring exceptional organization and follow-through across overlapping timelines - you close loops without being chased, and you handle highly confidential content with instinctive discretion
You communicate clearly in writing and can independently draft exec-facing kickoffs, status updates, and recaps
Even Better If...
You have keynote, live-broadcast, or large-scale corporate event experience at 5,000+ attendee scale
You're familiar with messaging or PMM organizations and how keynote narrative content is built and reviewed
You've experimented hands-on with AI tools for synthesis, tracking, or workflow automation - or have built custom apps using internal AI environments like Claude Code
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
About the company
Salesforce
Large Enterprise
Salesforce is a global leader in customer relationship management (CRM) software, empowering businesses of all sizes to connect with their customers in innovative ways. Founded in 1999, the company revolutionized the software industry by delivering cloud-based solutions that streamline sales, service, marketing, and analytics. With a strong focus on customer success and a commitment to sustainability, Salesforce consistently ranks as one of the best places to work, offering diverse career opportunities in technology, sales, and consulting. Through its extensive ecosystem and community engagement, the company is dedicated to helping organizations enhance their customer relationships and achieve their business goals.
Salesforce is a global leader in customer relationship management (CRM) software, empowering businesses of all sizes to connect with their customers in innovative ways. Founded in 1999, the company revolutionized the software industry by delivering cloud-based solutions that streamline sales, service, marketing, and analytics. With a strong focus on customer success and a commitment to sustainability, Salesforce consistently ranks as one of the best places to work, offering diverse career opportunities in technology, sales, and consulting. Through its extensive ecosystem and community engagement, the company is dedicated to helping organizations enhance their customer relationships and achieve their business goals.