Role at a glance
- Salary
- $77.6K – $214.4K/yr
- Location
- 5 Locations, California, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 8+ years of quota-carrying enterprise software or technology sales experience
Spotted an issue?
We’ll check it against the original posting.
Role Summary
The Employee Service Account Executive sells Salesforce Employee Service solutions, including HR Service and IT Service capabilities, within the Emerging Business organization. The role focuses on growing the customer base and helping organizations support employees and IT teams through a unified, AI-powered platform.
What You'll Do
- Prospect, generate pipeline, and drive revenue attainment within a designated vertical.
- Develop and execute sales campaigns targeting employee service transformation across HR and IT.
- Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.
- Collaborate with solution engineers, marketing, and customer success teams to deliver a seamless end-to-end client experience.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required: 8+ years of quota-carrying enterprise software or technology sales experience; solution selling and value-based selling to multiple stakeholders; strong knowledge of ITSM platforms, IT operations, and the ITIL framework; experience navigating complex, multi-stakeholder sales processes with a track record of exceeding sales goals.
Required
- 8+ years of quota-carrying enterprise software or technology sales experience
- Solution selling and value-based selling to multiple stakeholders
- Strong knowledge of ITSM platforms, IT operations, and the ITIL framework
- Ability to navigate complex, multi-stakeholder sales processes with a track record of exceeding sales goals
Preferred
- Familiarity with HR tech, employee experience platforms, and HCM systems such as Workday
- Business acumen to articulate ROI across HR, IT, and operational use cases
- Knowledge of ITSM tools such as ServiceNow or Atlassian and employee service solutions
Original job description
Content provided by the employer
Original job description
Content provided by the employer
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Overview of the Role:
- Prospect, generate pipeline, and drive revenue attainment within your designated vertical.
- Develop and execute sales campaigns targeting employee service transformation across HR and IT.
- Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.
- Collaborate with solution engineers, marketing, and customer success teams to deliver a seamless end-to-end client experience.
Required Qualifications:
- 8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, HR Service Management, ITSM, or ITOM.
- Proven experience in solution selling and value-based selling to multiple stakeholders.
- Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.
- Proven ability to navigate complex, multi-stakeholder sales processes with a track record of exceeding sales goals.
Preferred Qualifications:
- Familiarity with HR tech, employee experience platforms, and HCM systems such as Workday.
- Business acumen to articulate ROI across HR, IT, and operational use cases.
- Knowledge of ITSM tools such as ServiceNow or Atlassian and employee service solutions.
- Experience will be evaluated based on core competencies for the role, including extracurricular leadership, military experience, volunteer work, and professional experience.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $77,550 - $214,400 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $85,300 - $235,850 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
About the company
Salesforce
Large Enterprise
Salesforce is a global leader in customer relationship management (CRM) software, empowering businesses of all sizes to connect with their customers in innovative ways. Founded in 1999, the company revolutionized the software industry by delivering cloud-based solutions that streamline sales, service, marketing, and analytics. With a strong focus on customer success and a commitment to sustainability, Salesforce consistently ranks as one of the best places to work, offering diverse career opportunities in technology, sales, and consulting. Through its extensive ecosystem and community engagement, the company is dedicated to helping organizations enhance their customer relationships and achieve their business goals.
Salesforce is a global leader in customer relationship management (CRM) software, empowering businesses of all sizes to connect with their customers in innovative ways. Founded in 1999, the company revolutionized the software industry by delivering cloud-based solutions that streamline sales, service, marketing, and analytics. With a strong focus on customer success and a commitment to sustainability, Salesforce consistently ranks as one of the best places to work, offering diverse career opportunities in technology, sales, and consulting. Through its extensive ecosystem and community engagement, the company is dedicated to helping organizations enhance their customer relationships and achieve their business goals.