Payroll SME, Operations and T&A (Supervisor)

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Job Description

Provide payroll and time and attendance expertise, technical review and hands-on support to U.S. operations and the LATAM Payroll Specialist team.

Work with minimal guidance to review payroll delivery, resolve exceptions, support controls and audits, and improve processes within established policies and practices. Partner with internal teams and vendors, escalating matters requiring specialist input or approval. Lead through expertise, coaching and knowledge sharing.

OBJECTIVES/PURPOSE

Key objectives include:

• Support accurate, timely U.S. payroll and timekeeping through technical advice, review and practical assistance.
• Strengthen data accuracy and compliant pay practices by resolving payroll, timekeeping and system discrepancies with relevant specialists.
• Build LATAM payroll capability through SME advice, coaching and consistent processes.
• Support effective SOX controls, audit readiness and timely responses to findings.
• Identify root causes and recommend improvements that strengthen controls and efficiency.

 ACCOUNTABILITIES

• Advise and coach U.S. payroll and timekeeping colleagues and the LATAM team on processes, exceptions and solutions; provide technical review and hands-on support. People-management decisions remain with line managers.
• Coordinate payroll and U.S. time-entry readiness against agreed calendars, cut-offs and dependencies; check input quality and completion, and flag delivery risks.
• Review payroll inputs and results, including employee changes, earnings, deductions, taxes, retroactive adjustments and garnishments. Validate corrections and provide recommendations and evidence to the payroll approver.
• Review off-cycle payrolls, reversals, repayments, manual payments and final pay; validate calculations, documentation and approvals, and help resolve exceptions.
• Coordinate payroll-to-general-ledger and bank-funding reconciliations, interface checks, payment confirmations and resolution of rejected or out-of-balance transactions.
• Support quarter-end and year-end delivery: coordinate schedules, balance results, validate taxable wages and deductions, and resolve discrepancies.
• Investigate pay-code, system, configuration, mapping and calculation issues. Recommend solutions within established practices, involving IT, vendors or specialists where further expertise or authority is needed.
• Provide SME input on UKG/Kronos and CWS requirements, configurations, implementations and testing, including changes for acquisitions, divestitures and manufacturing and non-manufacturing locations.
• Contribute to assigned time-entry initiatives andassigned  projects supporting local policies, Shared Services objectives, operational efficiency and applicable federal, state and local requirements. Occasionally coordinate the work of a small project team against agreed objectives and schedules.
• Stay current on federal, state and local requirements, including hourly wage-and-hour rules. Work with specialists to validate compliant configurations and recommend updates for approval.
• Review and communicate timekeeping procedures; assess local variances and data trends, recommend standardisation and corrective actions, and support approved improvements with individual locations.
• Partner with People Solutions, Compensation & Benefits, PSA, PEP, Finance, IT, Equity, Mobility and relocation vendors on accurate information, transactions and reconciliations, including equity, domestic relocation and expatriate/inpatriate payments and reporting.
• Review designated payroll and timekeeping SOX controls and evidence; advise on documentation and exceptions, and raise deficiencies and recommended actions with the control owner.
• Support internal and external audits: review evidence, answer technical queries, recommend corrective actions and validate remediation. Escalate unresolved findings or overdue actions to the manager or control owner.

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