The Opportunity

Talent coordination is changing faster than almost any function in recruiting — and we’re looking for the operations leader who will help shape what comes next at Adobe!

You’ll lead the team that powers the Americas interview and hiring experience: the people who make scheduling seamless, candidates feel genuinely cared for, and recruiters able to move fast. And you’ll do something harder and more exciting — lead that team through a transformation, as AI and automation take on the repetitive work and your team’s focus shifts toward the most human, highest-judgment parts of the hiring journey.

This is a recruiting-operations leadership role first. We want someone who knows how a hiring operation actually runs, who can keep a high-volume machine humming today, and who gets genuinely excited about reinventing how it runs tomorrow. Ready to help build the future of coordination?

What You’ll Do

Lead and grow the team

• Lead, coach, and develop a geographically distributed team spanning experienced, university, and executive coordination
• Build a culture of high performance, inclusion, and continuous improvement — creating momentum and stability with a team navigating significant change
• Set clear goals and SLAs, and help your team meet and beat them.
• Partner with analytics to build capacity models that account for how automation reshapes the work, spotting gaps early and making data-driven cases for resourcing or process change.

Run world-class operations

• Own the Americas Coordination operating model: interview scheduling, offer and onboarding logistics, and vendor management.
• Keep delivery reliable and seamless, with clean handoffs and deescalations
• Standardize and improve processes using data and user feedback; report on SLA performance, efficiency, throughput, and cSAT.
• Develop solid relationships and partner across recruiting, technology, global mobility, onboarding, and scaled delivery.
• Align partners and drive coordinated support for high-volume and executive hiring.

Lead the AI-first transformation

• Partner with TA Ops and peers to identify, pilot, and roll out automation for transactional work.
• Decide what should be automated, and prepare your team to embrace the shift — with empathy and clarity.
• Own and evolve the team’s operational tooling (like Airtable) as the engine behind how the team works.

Champion the candidate experience

• Be a relentless advocate for a best-in-class, personalized candidate journey, emphasizing effortless automation and elevating the uniquely human aspects of hiring.
• Partner on employer-branding moments that make candidates proud to interview at Adobe — and proud to say yes.

What You Need to Succeed

• 10+ years in recruiting or TA operations, program delivery, or related HR operations — including 4+ years leading people.
• A track record of leading teams through significant change: new technology, process redesign, or transformation.
• Hands-on experience running transactional coordination or scheduling operations at scale (this stays a core part of the role!).
• Real, hands-on AI fluency: you’ve built, piloted, or deployed AI or automation to solve operational problems — and you can show us what you made.
• Comfort with low-code tools like Airtable and the appetite to become your team’s go-to builder and owner (you don’t need to be an expert on day one).
• Proven ability to influence senior partners and drive cross-functional work without direct authority using strong analytical, organizational, and project-management skills.
• Vendor management and global or scaled service-delivery experience is a big plus.
• Bachelor’s or equivalent experience in Business, HR, or a related field; advanced degree welcome.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

 

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $130,400 -- $250,875 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

 

In California, the pay range for this position is $173,300 - $250,875

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.