Role at a glance
- Job function
-
Software Engineering & IT Solutions Architecture
- Salary
- $106.4K – $222.6K/yr
- Location
- Washington D.C., District of Columbia, United States Washington, District of Columbia, United States
- Work arrangement
- Remote
- Employment
- Full-time
- Experience
- 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations
- Education
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience
- Visa support
- This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position...
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Role Summary
This senior Cloud Solution Architect role focuses on Copilot & Agent and serves as a customer-facing trusted advisor and technical subject matter expert. The role supports U.S. federal, state, and/or local government agency customers in accelerating AI transformation with Copilot Chat, Agents, and M365 Copilot, with an emphasis on business value, ROI, and customer success.
What You'll Do
- Translate customer challenges into actionable solutions aligned to high ROI customer outcomes
- Lead architectural design with business and technical decision makers to drive sustained usage of Copilot Chat, Agents, and M365 Copilot
- Use Copilot prompt engineering and agent-building expertise to drive AI at scale
- Partner with technical and sales teams to identify expansion opportunities and develop tailored solutions
- Engage in communities to share expertise and contribute to IP creation and re-use
- Share customer insights, feedback, and success stories to inform internal strategy and execution
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
A bachelor's degree plus 4+ years of cloud, IT, or consulting experience, with U.S. citizenship verification required.
Required
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years...
- Verification of U.S. citizenship via valid passport due to citizenship-based legal restrictions
- Passing the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
- Bachelor's Degree AND 8+ years experience in cloud/infrastructure, IT consulting/support, or related technology areas, OR Master's...
- 4+ years experience working in a customer-facing role
- 4+ years experience working on technical projects
- 5+ years experience in a customer-facing role OR 5+ years experience working on technical M365/Power Platform/Copilot Studio projects
- Deep knowledge of solution architecture, design, implementation, and/or support of Cloud/collaboration environments
- Certification in one or more of: M365 fundamentals, M365 Copilot fundamentals, Microsoft Power Platform/Copilot Studio, Microsoft Azure...
- Business analysis experience identifying business needs and determining solutions to business problems
- Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Are you inspired to empower federal agencies to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
We are looking for a Sr. Cloud Solution Architect – Copilot & Agent, who is passionate about driving our customers’ AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI.
This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innova
Responsibilities
Be a Trusted Advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
Drive Customer Success: Lead architectural design, engaging business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey.
Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.
Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.
Qualifications
Required/minimum qualifications
Other requirements:
Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional or preferred qualifications
Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About the company
Microsoft
Large Enterprise
Microsoft is a global technology leader that empowers individuals and organizations to achieve more through innovative software, services, and devices. Founded in 1975, the company is best known for its flagship products like the Windows operating system and Microsoft Office suite. In addition to personal computing, Microsoft is a leader in cloud computing with its Azure platform, providing a range of solutions for businesses to enhance productivity and efficiency. With a strong commitment to sustainability and accessibility, Microsoft continues to drive technological advancements that shape the future of work and learning.