Role at a glance
- Salary
- Not Disclosed
- Location
- Kowloon Hong Kong, Hong Kong
- Work arrangement
- Hybrid
- Employment
- Full-time
- Experience
- 2-3 years of relevant experience
- Education
- Bachelor’s degree/University degree or equivalent experience is preferable
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Role Summary
The Branch Operation Officer is an intermediate level position providing day-to-day support aligned with Citi operations support infrastructure and processes. The role covers reviewing data quality and control reports, rectifying true exceptions, and checking that system updates comply with policy.
What You'll Do
- Review data quality and control reports against system data, documentation, and records to identify true exceptions
- Perform rectifications on true exceptions by updating data in the system
- Work independently as a maker and liaise with related teams for follow-up action on rectifications
- Escalate suspicious exceptions
- Perform a checker role to ensure system updates made by makers comply with policy requirements
- Provide analytic reports on true/false exceptions and improvement suggestions on errors
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Two to three years of relevant experience with Microsoft Office proficiency and strong detail, organization, and problem-solving skills.
Required
- 2-3 years of relevant experience
- Proficient in Microsoft Office
- High level knowledge of related to industry standards and practices
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Self-motivated and detail oriented
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
Preferred
- Bachelor’s degree/University degree or equivalent experience
Original job description
Content provided by the employer
Original job description
Content provided by the employer
The overall objective of this role is to provide day-to-day support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
Review data quality / control reports against system data/documentation/record to identify true exceptions
Perform rectifications on true exceptions by updating data in system
Able to work independently as a maker and also liaise with related teams for follow up action for rectifications
Escalate for any suspicious exceptions
Perform a checker role to ensure the system update done by makers are complied with policy requirement
Oversee the report review/rectification progress to be completed timely
Have a logical mindset to review the criteria of exception reports
Able to provide analytic reports on true/false exceptions and improvement suggestions on errors
Qualifications:
2-3 years of relevant experience
Proficient in Microsoft Office
High level knowledge of related to industry standards and practices
Ability to work unsupervised and adjust priorities quickly as circumstances dictate
Self-motivated and detail oriented
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Education:
Bachelor’s degree/University degree or equivalent experience is preferable
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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About the company
Citi
Large Enterprise
Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.