Product Manager - Technical II

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Manager - Technical II

Overview
The Mastercard Transaction Stream team is involved in delivering next-generation Core Payment capabilities for Mastercard. These solutions are built using modern digital architecture, cloud-native principles, event-driven technologies, and a Scaled Agile delivery framework.
As a Product Manager - Technical II within the Transaction Stream team, you will bring strong payments domain and technical expertise to translate business requirements and customer experiences into well-defined product capabilities and measurable outcomes. You will play a key role in ensuring that Transaction Stream capabilities work effectively across integrated payment ecosystems by analysing transaction flows, defining validation approaches, assessing end-to-end behaviour, and supporting product readiness.
This role requires a strong understanding of cards and payments, transaction switching, integration flows, ISO payment messaging, and distributed systems, with the ability to analyse complex business scenarios across multiple platforms and services.
The Role
• Serve as a functional and technical domain expert for Transaction Stream and Mastercard payment processing capabilities.
• Translate business requirements, customer journeys, architecture, and product requirements into end-to-end functional scenarios and expected product behaviours.
• Define and execute integration validation approaches for Transaction Switching capabilities across interconnected systems, applications, and services.
• Analyse complex payment transaction flows across authorization, advice, reversal, clearing and other related payment-processing lifecycle scenarios.
• Assess product behaviour across upstream and downstream systems to ensure capabilities meet intended business and technical outcomes.
• Identify functional gaps, integration issues, dependencies, and potential customer impacts through detailed analysis of transaction flows and system interactions.
• Collaborate with Product Owners, Business Owners, Engineering, Architecture, and other product teams to drive product readiness and successful delivery.
• Apply strong knowledge of ISO payment protocols, transaction messaging, system interfaces, and data flows when evaluating new or changed capabilities.
• Analyse production issues and customer insights to identify functional gaps, improve product capabilities, and strengthen future delivery.
• Contribute to automation and self-service capabilities that improve repeatability, coverage, and efficiency of product validation.
• Participate in solution reviews, requirement walkthroughs, design discussions, and readiness assessments, providing a payments-domain and end-to-end integration perspective.
• Support defect and issue analysis by tracing transactions across system boundaries and helping identify the functional or integration point responsible for unexpected behaviour.
• Communicate effectively and coordinate with globally distributed teams including Business Owners, Product Owners, Engineering, Enterprise Architecture, and dependent product teams.
All About You
• Bachelor's or master’s degree in computer science, Information Technology, Engineering, or equivalent practical experience.
• Experience working with complex transactional platforms, payment systems, or other highly integrated enterprise applications.
• Strong knowledge of the cards and payments domain, including payment transaction lifecycle, message flows, processing rules, and system interactions.
• Hands-on understanding of authorization, advice, reversal, clearing, and related payment-processing flows.
• Working knowledge of payment messaging standards such as ISO 8583 and ISO 20022.
• Ability to understand business and technical requirements and translate them into functional scenarios, transaction flows, expected outcomes, and acceptance criteria.
• Strong analytical and problem-solving capabilities with the ability to troubleshoot complex integration scenarios across multiple applications and services.
• Experience with end-to-end functional and integration validation of distributed applications and interconnected systems.
• Familiarity with payment simulation or transaction-generation tools such as T3 or equivalent.
• Ability to analyse transaction messages, application logs, system responses, and data across multiple integration points.
• Understanding of modern application architecture, including cloud platforms, microservices, event-driven architecture, caching, and persistence technologies.
• Familiarity with CI/CD delivery environments and modern software delivery practices.
• Exposure to Java, Spring Boot, or similar technologies is beneficial for understanding application behaviour and supporting technical analysis.
• Experience using automation or tooling to improve the efficiency and repeatability of functional or integration validation is preferred.
• Strong communication and stakeholder-management skills with the ability to work across Product, Business, Engineering, Architecture, and other technology teams.
• Comfortable working in an Agile delivery environment.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.