Systems Engineer, Controls Fleet, DC Capacity Delivery

Are you experienced in managing IT systems with a passion for building highly-available infrastructure at massive scale? Join us in driving cloud innovation and automation, deploying mission-critical systems that power global operations.

AWS Infrastructure Services designs, delivers, and operates the global infrastructure that keeps AWS running. We manage the critical data center components — from servers and networking to power and cooling — that ensure continuous service for our customers. Within this organization, the Controls Fleet team builds and supports critical infrastructure services that power the world's premier e-commerce and cloud computing environments.

We are seeking a passionate and motivated Systems Engineer to join our team. In this role, you'll deploy infrastructure, develop automation tools, and manage large-scale environments supporting data center operations. The ideal candidate will have a strong Windows Server administration background (Linux experience also valued), hands-on experience with physical data center infrastructure, and proficiency in automation and scripting (PowerShell, Python, or Bash). Experience with AWS cloud services and hybrid infrastructure environments is highly desired. Strong communication skills, project management aptitude, and the ability to collaborate effectively with global stakeholders are essential to success in this role. We value candidates who solve complex technical challenges through root cause analysis, can manage multiple concurrent projects, and clearly communicate technical concepts to diverse audiences. You'll make an impact by deploying and managing critical infrastructure, developing automation tools and solutions for large-scale environments, supporting hybrid cloud infrastructure, and driving security and reliability improvements across the fleet.

You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies. This role involves participation in a 24x7 on-call rotation and occasional travel (approximately 25%, valid passport required).

At Amazon, it is expected that your technical knowledge demonstrates both depth and breadth. Leveraging the strengths of individual team members as peers and delegating tasks appropriately within the group for long-term projects will all be critical tasks for this role. If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you.

You are expected to be onsite at a minimum five days a week.

Key job responsibilities
- Technical Infrastructure: Deploy, manage, and support large scale Windows environments across physical data center infrastructure, including servers, switches, networking components, and virtualization platforms

- Data Center Operations: Oversee data center construction initiatives, manage rack deployment and configuration, and support infrastructure refresh projects replacing end of life systems

- Automation & Tool Development: Design and develop automation tools and scripts using PowerShell, Python, or Bash to streamline deployment processes, improve operational efficiency, and support infrastructure management at scale

- Cloud & Hybrid Infrastructure: Leverage AWS cloud services to support hybrid infrastructure environments, bridging physical data center systems with cloud based solutions

- Project Management: Lead multiple concurrent projects focused on infrastructure optimization, security enhancements, and quality of life improvements while coordinating with cross functional stakeholders

- Collaboration & Communication: Partner with internal teams including networking, software, developers, and controls engineers; communicate technical concepts clearly to diverse audiences across global teams

- Security & Compliance: Implement robust security measures, identify risks, develop mitigation plans, and ensure infrastructure meets security best practices throughout system transitions

- Operational Support: Participate in 24/7 on call rotation (primary and secondary, one week rotations) and maintain availability for occasional travel (approximately 25%, valid passport required)

About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. 

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

#DCCD_AMER

Basic Qualifications

- 2+ years of Linux systems administration and/or development experience
- 1+ years of work in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell experience
- Bachelor's degree in Computer Science or other technical degree or related experience
- Knowledge of networking fundamentals
- Experience working in a 24/7 production environment
- Experience in Linux systems administration and/or development
- Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell

Preferred Qualifications

- 2+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- 1+ years of building scripts, tooling, and automation for large-scale computing environments experience
- Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience in network capture and systems troubleshooting
- Experience building scripts, tooling, and automation for large-scale computing environments