Analyst, Travel & Entertainment Account Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Travel & Entertainment Account Management

Analyst, Account Management – Travel & Entertainment

Overview

The Travel & Entertainment Account Management team works with some of Mastercard's most recognized and strategic travel and entertainment partners, including airlines, hotels, online travel agencies, cruise lines, casino resorts, sports leagues, and other leading brands across the travel ecosystem.
Travel is one of the most dynamic sectors in the global economy. Consumer behavior continues to evolve, new technologies are reshaping how people book and pay for experiences, and travel brands are constantly looking for new ways to strengthen customer relationships and drive loyalty. At the center of that evolution is Mastercard.

Our team helps leading travel brands unlock growth by bringing together Mastercard's capabilities across payments and acceptance, analytics, loyalty, consulting, marketing, and cybersecurity services.

We are seeking an Analyst who is excited by both the industry and the opportunity to learn. This role serves as a foundational member of the Travel & Entertainment team, helping transform Mastercard's extensive insights, data, expertise, and capabilities into meaningful value for customers. Working across a portfolio of industry-leading brands, you'll partner closely with Account Directors to support customer relationships, strategic initiatives, and commercial growth while gaining exposure to the trends, challenges, and opportunities shaping the future of travel.

What You'll Do

Customer Insights & Industry Intelligence
• Turn Mastercard data, analytics, and research into customer-ready insights, executive briefings, and strategic recommendations.
• Monitor travel industry trends, customer developments, and emerging technologies to help identify opportunities across the portfolio.
• Help build repeatable processes that keep our teams and customers informed on the topics that matter most.

Acceptance & Performance Analytics
• Support customer benchmarking, reporting, and performance analysis across Mastercard's travel and entertainment portfolio.
• Identify trends and opportunities related to payments performance, acceptance, authorizations, customer experience, and fraud.
• Help bring data-driven perspectives and recommendations into customer conversations and business reviews.

Sales Excellence & Business Operations
• Support forecasting, account planning, portfolio reporting, and performance tracking.
• Help provide the operational foundation that enables Account Directors to focus on customer growth and strategic engagement.
• Participate in customer meetings, portfolio reviews, and strategic initiatives across some of Mastercard's most important travel relationships.

Who You Are
• Naturally curious and energized by learning about industries, customers, market trends, and evolving technologies.
• Strong analytical thinker who enjoys turning information into actionable recommendations.
• Comfortable working across multiple projects, stakeholders, and priorities in a fast-paced environment.
• Excellent written and verbal communicator with experience developing presentations and executive-level materials.
• Highly organized, detail-oriented, and dependable when managing recurring processes and deliverables.
• Collaborative, proactive, and willing to take ownership of projects and initiatives.
• Experience working with data, reporting, business intelligence, or performance analytics is a plus.

Why Join Us?

This role offers a rare opportunity to work at the intersection of travel, payments, data, and innovation. You'll gain exposure to many of the world's leading travel brands while developing experience across Mastercard's broad portfolio of capabilities.

For someone who is passionate about travel, enjoys continuous learning, and wants to build a career around helping great brands grow, this role provides an exceptional foundation for future growth within account management, strategy, analytics, consulting, or broader commercial leadership.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/24/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.

Pay Ranges

Purchase, New York: $86,000 - $138,000 USD

New York City, New York: $90,000 - $144,000 USD