Citi

Citi

Posted via Workday

Cash and Trade Proc Analyst

Posted Oct 26, 2026

Role at a glance

Salary
Not Disclosed
Location
Mumbai Maharashtra India
Work arrangement
On-site
Employment
Full-time
Education
Bachelor's/University degree or equivalent experience

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Role Summary

AI-generated

Cash and Trade Proc Analyst role within WorldLink Payment Services, part of the Payments Strategy for Treasury and Trade Solutions. The role manages business-as-usual operations, handles escalations, and engages with service, product, sales, and internal and external stakeholders to resolve complex queries for the Worldlink operations team, which governs a vendor operating from two locations within India.

What You'll Do

  • Ensure all tasks are completed through daily checklist monitoring
  • Act as Level 1 for escalation management
  • Review COB procedures and testing, and procedural documentation
  • Manage workload requirements and resources, and review KPIs and Statements of Work
  • Gather requirements for product releases and new offerings, and prepare MIS reporting
  • Work with management on audit preparation and participate in department projects

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Bachelor's degree or equivalent experience with understanding of financial industry regulations and effective communication and analytical skills.

Required

  • Bachelor's/University degree or equivalent experience
  • Fundamental comprehension of financial industry regulations
  • Effective verbal and written skills
  • Effective communication and analytical skills

Preferred

  • Previous relevant experience

Original job description

Content provided by the employer

Cash & Trade Proc Analyst - WorldLink Payment Services is an integral part of the Payments Strategy for Treasury and Trade Solutions. For more than 30 years, WorldLink has set the standard for reliable and convenient cross-border payments. Worldlink provides client the ability to deliver cheques in 30 currencies, cross border ACH in 40 currencies, funds transfers in 135 currencies and cash in over 190 countries and territories through a single window. Worldlink Operations has a global footprint. Worldlink Team handle the core operations & governance of Vendor (Hexaware) operating from 2 location within India.  Operational team’s key function is to manage the BAU operations, handle escalations and engage with service, product, sales, internal & external stakeholders etc  to resolve complex queries.

Responsibilities:

  • Ensure all tasks are completed through daily checklist monitoring·         
  • Escalation management as Level 1·         
  • Review COB procedures and testing·         
  • Review of procedural documentation·         
  • Close management of workload requirements and resources·         
  • Review KPI's·         
  • Review Statement of Work·         
  • Requirements gathering for Release/New Offering of Product or solution·         
  • Work with Dublin management team to develop consistent model and approach for Worldlink·         
  • MIS Reporting·         
  • Work with management team on all audit preparation tasks and ensure adherence to best practice at all times.·         
  • Participate in any Department projects as required and support manager and Department Manager in achievement of overall department goals
  • Manage relationships and perceptions with internal business partners at a regional and global level


Qualifications:

  • Previous relevant experience preferred
  • Fundamental comprehension of financial industry regulations
  • Effective verbal and written skills
  • Effective communication and analytical skills


Education:

  • Bachelor’s/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi

About the company

Citi

Large Enterprise

Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.