Accenture

Accenture

Posted via Workday

DE033988-Collections Support Sr Analyst

Posted Oct 24, 2026

Role at a glance

Salary
Not Disclosed
Location
Quezon
Work arrangement
Hybrid
Employment
Full-time
Experience
Senior Level At least 3 years of Collections experience
Visa support
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE

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Role Summary

AI-generated

Senior analyst role executing the Order to Cash collection process with a focus on efficiency, first-time quality, and continuous process improvement. The work is hybrid and based at Quezon Cyberpark Tower 3 on a morning shift with weekends off.

What You'll Do

  • Manage and execute the Order to Cash collection process.
  • Support maintaining and improving service performance metrics reports, including collection of accounts receivable from customers and...
  • Provide status of work in process and customer portfolios, assist in planning and coordinating work execution, and escalate issues in a...
  • Provide quality, cost-effective service and look for ways to contribute to process improvement in collections.
  • Own the accounts receivable subledger and support month-end close.
  • Provide ad-hoc analyses and summaries of information as requested.

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Three or more years of Collections experience with supervisory, BPO or shared services, and ERP tool background.

Required

  • At least 3 years of Collections experience
  • With 1 year supervisory experience
  • With experience in BPO / Shared industry
  • Background in using ERP Tools is required (generic tools only, no specific tools required)
  • Morning shift schedule with weekends off

Original job description

Content provided by the employer

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Collections Support Sr Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Execute process Order to Cash in Collection with a focus on efficiency, first-time quality and overall continuous process improvement. RESPONSIBILITIES: • Manages and execute Order to Cash Collection process. • Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices • Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions • Provide quality, cost effective service while looking at ways to contribute to process improvement in collections • Ownership over the accounts receivable subledger and supporting with month-end close. • May provide ad-hoc analyses and summaries of information as requested OTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS: • At least 3 years of Collections experience; no domain • With 1 year supervisory experience • With experience in BPO / Shared industry • Background in using ERP Tools is required (generic tools only, no specific tools required)

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

About the company

Accenture

Large Enterprise

Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.