Digital Core - Business Analyst

THE WORK: Discover new opportunities to contribute actively and independently while becoming a subject matter expert. You will participate in team discussions and contribute thoughtfully to providing solutions for work-related challenges. This role will embrace advanced capabilities in Business Activity Monitoring Tools, fostering an environment of growth and collaboration. Join us to make a meaningful impact and grow your expertise in an encouraging and supportive setting.

Key responsibilities:

• Engage business users to elicit, analyze, document, and validate business requirements.
• Collaborate with the Project Lead and stakeholders to design solutions for business initiatives, including Web, Mobile, IoT, and other digital platforms.
• Translate approved business requirements and solution designs into functional specifications, process flows, and testing requirements.
• Support the Project Lead in preparing project plans, timelines, resource estimates, and Statements of Work (SOW).
• Observe, review, and analyze existing business processes and workflows to identify improvement opportunities.
• Coordinate with business users, development teams, and vendors to ensure successful project delivery.
• Ensure delivered solutions meet business requirements, quality standards, and project objectives.
• Work closely with client IT teams on vulnerability management, security compliance, and related remediation activities.
• Collaborate with client IT teams to execute project implementation activities in accordance with established standards, governance, and procedures.
• Manage multiple workstreams and priorities simultaneously while maintaining high-quality deliverables and meeting project deadlines.
• Demonstrate a proactive, self-motivated, and results-oriented attitude by identifying issues, proposing solutions, and driving actions to closure.
• Perform other ad hoc duties and project-related tasks as assigned by the Project Lead or direct supervisor.
  

Preferred Knowledge and Experience

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field
• 3 years of related working experience in technology industry, preferably in consultancy environment
• Prior experience in a sizeable digital transformation project
• Solid understanding of Agile or Scrum methodology
• Basic understanding of mass public transportation operations and related business processes.
• Fundamental knowledge of cloud platforms, including Microsoft Azure and Alibaba Cloud.
• Experience in requirements management, process modeling, user acceptance testing (UAT), and stakeholder management.
• Strong analytical, communication, and problem-solving skills.
• Ability to work independently, adapt to changing priorities, and effectively manage multiple tasks in a fast-paced environment.
• Good command in English, Cantonese and Mandarin.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.