Accenture

Accenture

Posted via Workday

Delivery Operations Team Lead

Posted Oct 24, 2026

Role at a glance

Salary
Not Disclosed
Location
Gurugram
Employment
Full-time
Experience
Years of Experience:7 to 11 years
Education
Any Graduation

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Role Summary

AI-generated

Delivery Operations Team Lead role in the Finance Operations vertical, focused on the order-to-cash cycle, including collecting operational data and reports, reconciling transactions, and supporting billing, invoicing, and collections. The role covers the process from initial order receipt and credit authorization through collections and revenue assurance.

What You'll Do

  • Create and issue customer invoices and review debit notes to identify process gaps.
  • Handle invoicing, reconciliation, collections, accounts receivable, and resolve unapplied cash reconciliation.
  • Support cash application activities, including customer query resolution, customer coordination, and suspense account reconciliation.
  • Follow up with the sales client team on reasons behind debit notes and unrecognized revenue.
  • Manage small teams and or work efforts, including when serving in an individual contributor role.
  • Make decisions that may affect the immediate team.

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Any graduation with 7 to 11 years of experience in order-to-cash and finance operations, plus team management and billing and collections skills.

Required

  • Billing processing and collection of operational data and reports
  • Team management
  • Understanding of cash applications, billing, invoicing, collections, accounts receivable, order management, and related reconciliations
  • Willingness to work rotational shifts

Preferred

  • Process transformation
  • Project management

Original job description

Content provided by the employer

Skill required: Order to Cash - Order to Cash (OTC)
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data reports, whilst conducting analysis and reconciling transactions. • Join the Finance Operations vertical to help determine financial outcomes by collecting operational data and reports, conducting analysis, and reconciling transactions. The role supports working-capital optimization, real-time visibility, end-to-end revenue and cash-flow management, and streamlined billing processes across the customer inquiry, sales order, delivery, and invoicing cycle. • An end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities.
What are we looking for? • Required Skills • • Billing processing and collection of operational data and reports • • Team management • • Understanding of cash applications, billing, invoicing, collections, accounts receivable, order management, and related reconciliations • Preferred Skills • • Process transformation • • Project management • Additional Requirement • • Willingness to work rotational shifts.
Roles and Responsibilities: • • Create and issue customer invoices and review debit notes to identify process gaps. • • Handle invoicing, Reconciliation, collections, accounts receivable, resolving for unapplied cash reconciliation. • • Support cash application activities, including customer query resolution, coordination with customers, application of unapplied cash, suspense account reconciliation, and processing from payment receipt through finalization. • • Follow up with the sales Client team for reasons behind debit notes and unrecognized revenue. • • Analyze and solve moderately complex problems. • • Create new solutions by leveraging and, when needed, adapting existing methods and procedures. • • Understand the strategic direction set by senior management and align work with team goals. • • Interact with the direct supervisor, peers, and management levels within Accenture or at a client. • • Determine methods and procedures for new assignments with guidance. • • Make decisions that may affect the immediate team. • • Manage small teams and or work efforts, including when serving in an individual contributor role.

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

About the company

Accenture

Large Enterprise

Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.