Role at a glance
- Job function
-
Banking, Payments & Insurance Retail & Commercial Banking
- Salary
- Not Disclosed
- Location
- Chilpancingo Guerrero Mexico
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 1 año de experiencia relevante.
- Education
- Diploma de bachillerato o equivalente.
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Role Summary
Entry-level Universales Cashier role at a Banamex branch, responsible for daily branch operations including customer interaction, processing transactions, and sales activities. The role coordinates with the Customer Service function to deliver high-quality service and help the branch generate revenue through suitable banking solutions.
What You'll Do
- Assist Citi customers with opening new accounts, managing current accounts, and resolving complex customer service issues.
- Provide branch services by assisting with processing transactions at the teller window or on the platform.
- Educate customers about products and services and identify banking solutions that can meet their financial goals.
- Build rapport to attract potential customers and strengthen relationships with existing customers.
- Handle supervisory responsibilities in the absence of managers, as needed.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
One year of relevant experience in branch services and financial product sales, with Office and web tool skills.
Required
- 1 año de experiencia relevante
- Experiencia de trabajo en servicios de sucursales
- Buen conocimiento en manejo del paquete de Office y de herramientas web
- Experiencia en ventas de productos financieros
- Capacidad para trabajar bien en un entorno de equipo
- Diploma de bachillerato o equivalente
Original job description
Content provided by the employer
Original job description
Content provided by the employer
El Cajero Universales un puesto de nivel inicial responsable de la ejecución de actividades en la sucursal, que incluyen la prestación diaria de servicios que implican interactuar con el cliente, las transacciones de procesamiento y actividades de ventas, en coordinación con la función de Servicio al Cliente. El objetivo general utilizar su conocimiento y experiencia sobre la banca para proporcionar un servicio al cliente de alta calidad y ayudar a la sucursal a generar ganancias al ofrecer soluciones óptimas.
Responsabilidades:
- Asistir a clientes de Citi para abrir nuevas cuentas, gestionar cuentas actuales y resolver problemas complejos de servicio al cliente.
- Prestar servicios en la sucursal a asistir con las transacciones de procesamiento en la ventanilla o en la plataforma.
- Educar a los clientes sobre productos y servicios, e identificar soluciones bancarias que puedan satisfacer sus metas financieras.
- Generar empatía para atraer a posibles clientes y así establecer relaciones bancarias, y reforzar las relaciones con clientes existentes.
- Gestionar responsabilidades de supervisión ante la ausencia de gerentes, según sea necesario.
Calificaciones:
- 1 año de experiencia relevante.
- Experiencia de trabajo en servicios de sucursales.
- Buen conocimiento en manejo del paquete de Office y de herramientas web.
- Experiencia en ventas de productos financieros.
- Capacidad para trabajar bien en un entorno de equipo.
Educación:
- Diploma de bachillerato o equivalente.
La descripción de este puesto proporciona una revisión de alto nivel de los tipos de trabajos realizados. Se pueden asignar otras obligaciones laborales según sea necesario.
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Job Family Group:
Customer Service------------------------------------------------------
Job Family:
Branch Service------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
About the company
Citi
Large Enterprise
Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.