Role at a glance
- Job function
-
Supply Chain, Procurement & Trade Inventory & Materials Management Warehousing & Fulfillment
- Salary
- Not yet verified Check the description for pay details; an amount or pay period has not been verified.
- Location
- Fayetteville, Georgia, United States Atlanta, Georgia, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience.
- Education
- High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field...
- Visa support
- Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties. This position is not eligible for...
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Role Summary
This Logistics Technician role in Fayetteville, GA covers inventory and asset management, inbound and outbound deliveries, data bearing device destruction, and warranty processing. The role includes 12-hour shifts that may fall on evenings, nights, weekends, and holidays.
What You'll Do
- Performs cycle audits and data corrections to meet inventory controls and helps report and reconcile inventory discrepancies.
- Executes incoming and outgoing deliveries as instructed by management and documents inbound and outbound packages.
- Performs destruction of data bearing devices following SLAs and Microsoft policies, ensuring serial numbers match the database.
- Processes failed vendor hardware for RMA and non-RMA warranty claims, including packaging, shipment, and receipt of returns.
- Performs weekly vehicle inspections.
- Coordinates with security escorts for third-party vendors.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
A high school diploma with 6 months of relevant experience or equivalent experience, plus passing Microsoft security screenings and working 12-hour shifts.
Required
- High School Diploma with 6 months experience or an internship in inventory management, retail, warehouse management, or a related field,...
- Ability to meet Microsoft, customer and/or government security screening requirements
- Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
- Authorization to work in the United States that does not now or in the future require employer sponsorship
- Ability to work 12-hour shifts, including evenings, nights, weekends, and holidays
- May travel up to 25%, typically domestically to and from multiple locations during the workday
Preferred
- 1+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics
- Experience operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent...
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Responsibilities
Customer Service
- Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. Ensures IAM tasks are completed accurately as requested, as well as meet company and industry standards and policies. Becomes familiar with guidelines set by the Microsoft contractual agreements with suppliers and maintains a strong customer focus. Recognizes potential stakeholder impact of external and internal events and issues, communicates potential impact, and plans for impact accordingly.
- Data Bearing Device (DBD) Destruction
- Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary. Ensures DBD serial number matches with database. Supports decommissioning servers, maintaining compliance and meeting Service Level Agreements (SLAs).
Fleet Management
- Performs weekly vehicle inspections.
Inbound and Outbound Logistics
- Performs data entry to document inbound and outbound packages. Executes incoming/outgoing deliveries as instructed by management (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities). Ensures accurate documentation of incoming and outgoing deliveries as well as records. Applies appropriate customs documentations and standards for outbound packages.
IT Inventory Management
- Develops working knowledge of stock control and inventory management practices and procedures. Performs cycle audits and data corrections to ensure all inventory controls are met and helps report and reconcile inventory discrepancies. Ensures detailed physical inventory tracking and staging, identifying opportunities to improve inventory and address space constraints. Performs material movement, including shipping/receiving and inventory management per standard process.
Operational Excellence
- Follows existing procedures to run processes and ensures execution with consistency, accuracy, and timeliness of delivery. Completes required security and data management training while complying with security and data management procedures/policies. Participates in training for relevant site-specific procedures and tools (e.g., forklift, pallet jacks, technician on-hand processes, inventory maintenance software, RMA portals, Rack Movement).
Procurement
- Notifies management about ordering stock shortages. Escalates any issues to management.
Safety Practices
- Complies with security and data management policies. Escalates any security or safety incidents. Coordinates with security escorts for third-party vendors. Engages in Task Hazard Analysis (THA) consistently for every task to be performed and ensures sign off from appropriate person for any related risks. Conducts rack movement activities, supporting training on devices and tools and upholding safety standards. Follows established protocols on dealing with unsafe materials out of containment, leveraging safety alert system, escalating to management, and properly disposing of them.
Tactical Shift Management
- Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations. Seeks guidance from management before proceeding with the next step of a process. Begins monitoring inbound and outbound schedules, escalating deviations from scheduling, with guidance.
Travel and Work Hours
- May travel up to 25%, typically domestically to and from multiple locations during the workday. Working 12-hour shifts, including shift assignments during non-standard business hours such as evenings, nights, weekends, and holidays.
Warranty Process Management
- Engages supplier to initiate warranty claim when automation is not available and processes the orders. Processes failed vendor hardware devices using online/other tools, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) and non-RMA devices. Performs manual return processes for non-RMA failed parts. Begins to perform manual ordering processes of Original Equipment Manufacturer (OEM) parts. Follows all Service Level Agreements (SLAs) related to RMA and non-RMA warranty process.
Qualifications
- High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
- 1+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.
- In person participation in the Microsoft Career Networking Event at Trilith on October 23, 2026.
Logistics Technician ATR-B - The typical base pay range for this role across the U.S. is USD $23.22 - $32.36 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $27.64 - $34.66 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
Logistics Technician ATR-C - The typical base pay range for this role across the U.S. is USD $23.85 - $37.79 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $30.05 - $41.49 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About the company
Microsoft
Large Enterprise
Microsoft is a global technology leader that empowers individuals and organizations to achieve more through innovative software, services, and devices. Founded in 1975, the company is best known for its flagship products like the Windows operating system and Microsoft Office suite. In addition to personal computing, Microsoft is a leader in cloud computing with its Azure platform, providing a range of solutions for businesses to enhance productivity and efficiency. With a strong commitment to sustainability and accessibility, Microsoft continues to drive technological advancements that shape the future of work and learning.