Software Engineering II - CTJ - Poly

Microsoft has an exciting opportunity for a Software Engineer in the Microsoft Specialized Clouds Power Platform team, focused on building, deploying, and operating Power Automate services within Air-Gapped and Sovereign Cloud environments.

Power Automate is a foundational service within Microsoft Power Platform, enabling customers to automate workflows across applications, services, and data systems. In highly regulated and mission-critical environments, these capabilities must be delivered with strict requirements for security, compliance, reliability, and operational excellence.

This role sits at the intersection of software engineering and site reliability engineering (SRE). You will work on distributed systems that enable Power Platform services to function in isolated, air-gapped environments, partnering with Public Cloud teams to bring features to parity while ensuring those features meet the unique constraints of sovereign deployments.

You will be expected to operate with a high degree of ownership-driving design, implementation, live-site operations, and continuous improvement while contributing to a culture of automation, observability, operational maturity, and continuous learning. The team embraces modern engineering practices, including the responsible use of AI and Microsoft Copilot, to help engineers investigate issues, improve code quality, reduce repetitive work, and deliver greater impact.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Live-Site Ownership & Incident Response-
   Acts as a Designated Responsible Individual (DRI) for service components, owning availability, reliability, and operational health
  - Participates in on-call rotations, responding to incidents by assessing impact, troubleshooting issues, mitigating customer impact, and driving resolution
  - Leads or contributes to root cause analysis (RCA) and postmortems, ensuring learnings translate into systemic improvements
  - Responsibly uses approved AI-assisted tools, where appropriate, to accelerate investigation, analyze complex information, and identify potential paths to resolution while maintaining security and compliance requirements
• Service Reliability & Operations
  - Uses existing tools and develops new capabilities to troubleshoot issues affecting availability, performance, security, and efficiency
  - Leverages telemetry and monitoring to identify trends, detect anomalies, and proactively improve service health
  - Drives improvements in observability, alerting, and diagnostics
  - Identifies opportunities to use automation and AI-assisted capabilities to reduce operational toil and help each team member work more effectively
  
  
• Engineering & System Design
  - Contributes to architecture and design discussions for components of Power Platform services
  - Identifies dependencies across teams and incorporates them into design specifications and execution plans
  - Ensures systems meet performance, scalability, security, and compliance requirements, especially within air-gapped constraints
  - Applies sound engineering judgment when evaluating AI-generated recommendations, code, and technical content
  
  
• Deployment & Automation
  - Develops and improves CI/CD pipelines and deployment systems, enabling safe, repeatable, and automated releases
  - Drives zero-touch or low-touch deployment automation using internal tooling and safe deployment practices
  - Improves engineering efficiency by reducing manual operations and operational toil
  - Uses modern development tools, including approved Copilot and AI-assisted capabilities, to streamline routine work and increase the impact of individual engineers
  
  
• Product & Feature Support
  - Collaborates with Public Cloud teams to onboard features, resolve dependencies, and align environments
  - Supports integration and validation across Power Platform services, including Power Automate, Dataverse, and Power Apps
  - Participates in sprint planning, backlog grooming, and execution to deliver engineering commitments
  - Shares effective tools, prompts, workflows, and lessons learned that can improve productivity across the team

Required/Minimum Qualifications

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.