Role at a glance
- Job function
-
AI & Data AI Research & Applied Science
- Salary
- $165.6K – $331.2K/yr
- Location
- Redmond, Washington, United States Mountain View, California, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 8+ years related experience (e.g., statistics, predictive analytics, research)
- Education
- Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 8+ years...
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Role Summary
Principal Applied Scientist role on the Copilot Quality work within the Microsoft Copilot organization, focused on defining and driving the strategy, technical roadmap, and execution of quality systems for Copilot experiences. The role leads teams across evaluation, experimentation, production intelligence, AI safety, reliability, customer feedback, and product improvement, and works to establish a shared quality bar across Copilot experiences.
What You'll Do
- Develop online and offline metrics, representative evaluation datasets, human and AI-assisted labeling approaches, and benchmarks...
- Identify high-impact failure modes across Copilot experiences and use data, evaluations, and customer feedback to understand their root...
- Improve quality through hill-climbing approaches such as post-training, retrieval and ranking, prompting, orchestration, and product...
- Design experiments that distinguish promising offline results from improvements customers actually experience.
- Establish rigorous A/B experimentation, quality gates, regression protection, and rollout criteria that connect offline gains with...
- Create operating mechanisms that rapidly resolve quality tradeoffs, dependencies, and release risks.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
A degree in a statistics, computing, or engineering field with 5 to 8 years of related experience depending on degree level, or equivalent experience.
Required
- Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 8+ years...
- Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related...
- Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 5+ years related...
- Equivalent experience
Preferred
- Advanced degree (MS or PhD) in a relevant technical discipline
- Experience improving large language models, AI assistants, agents, or other large-scale AI products
- Significant experience building, evaluating, or improving production ML or AI systems
- Demonstrated expertise in at least one relevant area, such as large-model evaluation, deep learning, post-training, reward modeling,...
- Experience designing rigorous metrics or experiments and using results to guide technical and product decisions
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Microsoft Copilot is driving the next generation of Copilot experiences used by millions of people every day. As a member of the Copilot organization, you will define and drive the strategy, technical roadmap, and execution required to make Copilot the most trusted, capable, and continuously improving AI assistant for work and life.
Our mission is make Copilot the best AI for work by turning every meaningful customer signal into lasting product improvement. This means building a quality system that identifies success and failures, represents real-world usage, determines the highest-value opportunities, and verify improvements reach customers safely and reliably – with machine learning at its core.
We are seeking an experienced, Principal Applied Scientist leader who can elevate our quality systems, shape technical and product direction, and lead high-impact teams operating across evaluation, experimentation, production intelligence, AI safety, reliability, customer feedback, and product improvement. This role will establish a shared quality bar across Copilot experiences and accelerate the loop from customer signal to diagnosis, evaluation, improvement, and verified product impact.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Build trusted measures of quality
Develop online and offline metrics, representative evaluation datasets, human and AI-assisted labeling approaches, and benchmarks grounded in real customer tasks.
Validate that quality measures are statistically sound, sensitive to meaningful changes, and predictive of customer outcomes.
Turn signals into improvements
Identify high-impact failure modes across Copilot experiences and use data, evaluations, and customer feedback to understand their root causes.
Improve quality through hill-climbing approaches such as post-training, retrieval and ranking, prompting, orchestration, and product changes.
Design experiments that distinguish promising offline results from improvements customers actually experience.
Experimentation and Release Quality
Establish rigorous A/B experimentation, quality gates, regression protection, and rollout criteria that connect offline gains with improvements in satisfaction, task success, engagement, retention, latency, reliability, safety, and cost.
Create operating mechanisms that rapidly resolve quality tradeoffs, dependencies, and release risks.
Qualifications
Required Qualifications:
- Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 8+ years related experience (e.g., statistics, predictive analytics, research)
- OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)
- OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 5+ years related experience (e.g., statistics, predictive analytics, research)
- OR equivalent experience.
Preferred Qualifications:
- Advanced degree (MS or PhD) in a relevant technical discipline.
- Experience improving large language models, AI assistants, agents, or other large-scale AI products.
- Ability to operate in a fast‑paced, research‑driven environment while maintaining high technical standards.
- Passion for advancing human‑aligned AI and staying at the forefront of emerging model‑training technologies.
- Demonstrated commitment to inclusive leadership, talent development, and fostering a culture where teams do the best work of their careers.
- Significant experience building, evaluating, or improving production ML or AI systems.
- Demonstrated expertise in at least one relevant area, such as large-model evaluation, deep learning, post-training, reward modeling, reinforcement learning, retrieval, or ranking.
- Experience designing rigorous metrics or experiments and using results to guide technical and product decisions.
#CAP #Copilot
Applied Sciences IC6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About the company
Microsoft
Large Enterprise
Microsoft is a global technology leader that empowers individuals and organizations to achieve more through innovative software, services, and devices. Founded in 1975, the company is best known for its flagship products like the Windows operating system and Microsoft Office suite. In addition to personal computing, Microsoft is a leader in cloud computing with its Azure platform, providing a range of solutions for businesses to enhance productivity and efficiency. With a strong commitment to sustainability and accessibility, Microsoft continues to drive technological advancements that shape the future of work and learning.