Citi

Citi

Posted via Workday

Sr Business Associate - MUMBAI

Apply by Oct 30, 2026

Posted Oct 23, 2026

Role at a glance

Salary
Not Disclosed
Location
Mumbai Maharashtra India
Work arrangement
Hybrid
Employment
Full-time
Experience
Senior Level 6-10 years of experience in a financial services role
Education
Bachelor’s Degree/University degree or equivalent experience

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Role Summary

AI-generated

The Business Associate is a senior level position within the Marketing Franchise Management USCC Business Execution team, managing the Marketing Resource Management (MRM) Platform and invoice management activities for USCC, Client, Wealth and other shared services businesses. The role requires an understanding of how programs are managed from budget, expense management and reporting perspectives.

What You'll Do

  • Manage MRM Platform system enhancements and updates/releases by working with IT and other stakeholders.
  • Conduct end-to-end testing and change management activities for the MRM Platform, including writing user stories and test scripts.
  • Provide regular training and support on platform and invoice processing related queries, including user support for all modules.
  • Develop monthly communications and reports to monitor and measure the impact of financial and accrual processes.
  • Perform controller responsibilities to ensure accruals are managed effectively and reported accurately.
  • Lead reengineering activities to streamline invoice processes after scoping stakeholders and requirements.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Requires 6-10 years in a financial services role with strong communication, negotiation, stakeholder management, and attention to detail.

Required

  • 6-10 years of experience in a financial services role
  • Demonstrated working knowledge of financial services industry
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Good negotiation, influencing and stakeholder management skills.
  • Strong attention to detail
  • Bachelor’s Degree/University degree or equivalent experience

Preferred

  • Master’s degree preferred

Original job description

Content provided by the employer

The Business Associate is a senior level position within the Marketing Franchise Management USCC Business Execution team specifically within the MRM Platform and Invoice Governance Team. This position will be accountable for managing Marketing Resource Management Platform and Invoice Management related activities for USCC, Client, Wealth and other shared services businesses. Requires a comprehensive understanding of how programs are managed from a Budget, Expense Management and Reporting perspective.


Responsibilities will include overall management of the Marketing Resource Management Platform. This includes managing system enhancements, all the updates/releases by working with the IT and all other stakeholders. They will also be responsible for conducting end to end testing and change management activities related to the Marketing Resource Management Platform. This includes all project management activities, writing user stories and test scripts.


The Senior Business Associate is responsible for the overall administrative activities of the business. These tasks may include managing audits, business continuity activities or addressing expense management related issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, produce financial reports and other administrative needs as necessary. They will manage strategic projects and work on onboarding additional businesses to the platform.


This candidate will also be responsible for user support and training related to the MRM Platform and all modules used in the platform.Excellent communication skills are required in order to negotiate internally, often at a senior level. Involved in short to medium-term planning of actions.


Responsibilities:

Serve as communications lead on expense/financial management processes for internal business messaging

Drive leadership in advancing business financial management goals

Develop and maintain communication standards and procedures; serve as subject matter expert on platform and processes

Develop monthly communications and reports to monitor and measure impact of financial/accrual processes

Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact

Ensures stakeholders understand the invoice process.

Provides regular training and support on all platform and invoice processing related queries.

Manages all requirements, testing and change management support on technology releases related to accounting.

Ensures all stakeholders are identified; scope defined and leads reengineering activities to streamline invoice processes.

Escalates issues and risks to management when appropriate

Perform controller responsibilities to ensure all aspects of accruals are management effectively and reported accurately.

Performs multiple control functions to ensure Citi's books and reports are reflected correctly.


Qualifications:

6-10 years of experience in a financial services role

Demonstrated working knowledge of financial services industry

Consistently demonstrates clear and concise written and verbal communication skills

Good negotiation, influencing and stakeholder management skills.

Strong attention to detail


Education:

Bachelor’s Degree/University degree or equivalent experience

Master’s degree preferred



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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi

About the company

Citi

Large Enterprise

Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.