Area Manager II- Middletown, PA

Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers. As an Area Manager at our fulfillment center in Middletown, PA you'll lead a team at one of the hardworking operations that keeps our promise to customers every single day.
Our Middletown site is a fast-paced, high-volume operation where your team picks, packs, and ships with speed and precision. It's where strong leadership meets world-class operations, and you'll be right in the center of it — setting the pace on the floor and driving results.
As part of an established, high-performing operation, you'll build on a strong foundation — developing your team, raising the standards, and strengthening the culture that defines this site. Your leadership will help take a proven operation to the next level.
This is your opportunity to own the floor, develop people, and drive the results that keep our promise to customers.

Key job responsibilities
Own your operation: Take full accountability for safety, quality, productivity, and customer delivery across your area.

Lead and develop your team: Manage, coach, and motivate a team of hourly associates, setting clear expectations and building a culture where people do their best work.

Drive continuous improvement: Spot inefficiencies, champion process improvements, and turn performance data into decisions that move the business forward.

Deliver for customers: Ensure every order reaches the right customer, at the right time, at the right location — and raise the bar on how we get there.

Collaborate cross-functionally: Partner with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop and execute plans that hit business objectives.

Additional Job Elements to This Hands-On Leadership Role

*Lift and move items up to 49 pounds; frequently push, pull, squat, bend, and reach
*Standing and/or walking for up to 12 hours during shifts
*Ability to work in environments where the noise level varies and can be loud
*Ability to work in environments subject to variable temperatures and weather (delivery stations include outside loading areas)
*Able to access all areas of the building, including continuously climbing and descending stairs where applicable

Basic Qualifications

- 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience

Preferred Qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 20+ employees
- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
- Excellent customer service, communication, and interpersonal skills
- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, PA, Middletown - 70,000.00 - 90,900.00 USD annually