Principal Technical Program Manager

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive, and the Microsoft Azure platform globally with its server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide and we are looking for a Principal Technical Program Manager to help achieve that mission.      

As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest TCO is of paramount importance. To achieve this goal, the Firmware Center of Excellence team is instrumental in defining and delivering operational measures of success for Microsoft cloud hardware, innovation, quality, time to market, scale and sustainable that exceeds our customer’s expectations. We are looking for experienced Principal Technical Program Manager with a strong passion for customer focused solutions, and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. 

The role requires both deep technical expertise and the ability to operate effectively in highly ambiguous environments where technology, business requirements, and customer demand are evolving rapidly. You will work with senior engineering and product leaders across Microsoft as well as strategic technology partners to make decisions that influence the reliability, scalability, and economics of Microsoft’s infrastructure. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

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• Define the technical strategy and use fleet telemetry, analysis, customer signals, and operational incidents to identify systemic improvements and influence future architecture and product investments.
• Lead technical evaluation and architectural decision-making across technologies including Server Architecture, Fleet reliability, Serviceability.
• Create clarity in highly ambiguous problem spaces by driving alignment on complex architectural decisions and technical tradeoffs across hardware and software engineering, systems architecture, datacenter infrastructure, operations, and customer-facing organizations.
• Collaborate with cross-functional teams including hardware architects and engineers, software developers, validation & integration and product managers to define requirements and specifications.  
• Stay up to date with industry trends and advancements in cloud firmware technologies and provide recommendations for improvement.   

Required Qualifications

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
   
• 3+ years of experience managing cross-functional and/or cross-team projects.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

•  Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 5+ years of experience managing cross-functional and/or cross-team projects.
• 8+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• 1+ year(s) experience evaluating complex system architectures and developing technical requirements, architecture decisions, and executable engineering plans.
• 1+ year(s) experience influencing technical decisions without relying solely on direct organizational authority, including the ability to build alignment among engineering, architecture, operations, product, and business stakeholders.