Senior Site Reliability Engineer - Apple Services Engineering / iCloud

Summary

People at Apple don’t just build products — they craft experiences our customers love and depend on. Apple Services Engineering (ASE) builds and supports the systems that make many of these daily experiences possible. If you’ve used Apple products, you’ve likely interacted with us. Apple Services Site Reliability Engineering (SRE) teams are responsible for the systems and services that directly support those customers and their experiences. We are looking for a senior SRE with experience in building and supporting highly available customer-facing services.

Description

Apple Services’ scale is BIG. Operating at our scale, across multiple geographies and servicing hundreds of millions of users presents unique challenges. As a Software Developer in SRE at Apple, you'll need to solve these problems using data, teamwork, and your own expertise. ASE Products Site Reliability teams are responsible for the reliability and performance of the server software stack that powers products like iCloud Photos, Mail, Drive, Backup and many more. We do that by focusing on reliability best practices from service inception to production, collaborating deeply with product development teams to deliver a superlative product and shared vision while leveraging data and automation as first principles. We run a mix of open source, vendor licensed, and internally developed tools to manage the end to end SDLC of our products. You'll learn these tools and have opportunities to improve them.

Responsibilities

Engage with our product teams to understand requirements, design and implement resilient and scalable infrastructure solutions.
Operate, monitor, and triage all aspects of our production and non-production environments.
Collaborate on code, infrastructure, design reviews, and process enhancements
Evaluate and integrate new technologies to improve system reliability, security, and performance.
Develop and implement automation to provision, configure, deploy, and monitor Apple services.
Participate in an oncall rotation providing hands-on technical expertise during service impacting events.
Contribute to capacity planning, scale testing, and disaster recovery exercises
Approach operational problems with a software engineering mindset.

Minimum Qualifications

5+ years in a Site Reliability Engineering, or DevOps focused role.
BS degree in computer science or equivalent field with 5+ years of experience.
Knowledge of Linux operating system principles, networking fundamentals, and systems management.
Demonstrable fluency in at least one of the following languages: Java, Python, or Go.
Automation experience
Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
Familiarity with micro-services architecture and container orchestration with Kubernetes.
Awareness of key security principles including encryption, keys (types and exchange protocols).
Understanding of SRE principals including monitoring, alerting, error budgets, fault analysis, and automation.
Strong sense of ownership, with a desire to communicate and collaborate with other engineers and teams.
Ability to identify and communicate technical and architectural problems, while working with partners and their team to iteratively find solutions.

Preferred Qualifications

Infrastructure Ops experience
Experience implementing automation
Scripting experience in Python
Enjoy building partnerships

Pay & Benefits — San Diego, California, United States

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Application Deadline

Apple accepts applications to this posting on an ongoing basis.

Pay & Benefits — Seattle, Washington, United States

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Pay & Benefits — Culver City, California, United States

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.