We are seeking an exceptional, highly strategic, and results-driven Strategic Business Execution Lead, SVP. Reporting directly to the Head of Business Execution and serving as a critical strategic operational partner to the Head of Partnership Cards & Development, this role acts as the operational backbone of the business.

 

In this role, you will drive business management, financial oversight, executive governance, and cross-functional execution while partnering with senior leaders across Partnership Cards, Finance, Human Resources, Risk, Marketing, Operations, Technology, and USCC. The successful candidate will be a versatile business leader who can quickly understand a broad range of topics spanning financials, operations, technology, credit, and strategic initiatives. This individual will translate complex information into actionable insights, develop executive-level communications, and drive successful execution of key business priorities.

 

Key Responsibilities

1. Executive Governance & Strategic Communications

• Executive Cadences & Leadership Forums: Establish, coordinate, and facilitate Monthly Operating Reviews (MORs), Quarterly Business Reviews (QBRs), and senior leadership forums
• Executive Offsites: Design and lead high-impact strategic offsites for the Head of Partnership Cards & Development and executive partners, aligning teams around key business priorities
• Executive Communications: Author executive briefing decks, leadership presentations, performance reviews, and strategic communications that clearly communicate priorities, business performance, and strategic direction
• Strategic Advisory: Serve as a trusted advisor to leadership, synthesizing financial, operational, technology, credit, and market insights into strategic recommendations and business decisions

 

2. Strategic Business Management & Financial Oversight

• Annual Planning & Financial Management: Lead annual planning, budgeting, resource allocation, and financial management processes in close partnership with Finance and business leadership
• Forecasting & Variance Analysis: Direct monthly forecasting, quarterly outlooks, and variance analysis across all expense categories
• Productivity & Financial Impact: Proactively identify cost optimization opportunities and productivity initiatives that enhance business performance
• Strategic Decision Support: Monitor financial performance, identify risks and opportunities, and provide insights to support leadership decision-making

 

3. Cross-Functional Business Execution & Strategic Initiatives

• Cross-Functional Program Delivery: Drive complex, cross-functional initiatives spanning Marketing, Credit & Risk, Operations, Technology, Finance, Human Resources, and Partner organizations
• Stakeholder Alignment: Build and maintain trusted relationships with senior leaders across business lines, and corporate support functions to drive alignment and execution
• Strategic Initiative Leadership: Coordinate enterprise-wide efforts to ensure accountability, remove barriers, and successfully deliver key business priorities
• Operational Excellence: Identify opportunities to strengthen governance, improve processes, and enhance overall business effectiveness

 

4. Business Operations & Administrative Management

• Business Operations & Workforce Governance: Lead business operations and administrative management activities, including headcount governance, hiring approvals, organizational reporting, workforce analytics, position management, and operational governance routines
• Management Reporting: Maintain operational reporting and business metrics that provide visibility into organizational performance and support leadership decision-making
• Operational Controls & Data Integrity: Ensure data integrity and effective administration of workforce and organizational processes
• Continuous Improvement: Drive process improvements that streamline operations, enhance efficiency, and strengthen organizational effectiveness

Recommended Qualifications:

• 10+ years of experience in financial services with a focus on business management or strategic execution
• History of managing complex, global initiatives involving multiple senior stakeholders
• Strong financial acumen, including P&L analysis, budgeting, resource allocation, and forecasting
• Ability to translate financial data into compelling PowerPoint presentations for senior leadership audiences
• Proven ability to work in a team of diverse skill sets and cultures
• Proven ability to work in high-pressure, time-sensitive environments
• Consistently demonstrate clear and concise written and verbal communication
• Adaptability to shifting priorities and business needs

Education:

• Bachelor's degree/University degree or equivalent experience

What We Offer

Joining this team means stepping into a high-visibility role with direct exposure to senior leadership and real influence over business strategy and financial direction.

• Shape strategic and financial decisions that influence outcomes for a major Citi business.
• Work alongside senior executives and build a strong professional network across finance, risk, operations, and technology.
• Work a hybrid schedule with three days in the office and two days working remotely.
• Access ongoing learning and development opportunities to grow your business management and leadership capabilities.
• Benefit from financial wellbeing resources, including retirement planning and savings programs.
• Join a collaborative, performance-driven team focused on delivering measurable business results.

 

Apply today to lead the business execution strategy that drives performance for a major Citi business.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location:

Schaumburg Illinois United States

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Primary Location Full Time Salary Range:

$156,160.00 - $234,240.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 28, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

 

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

 

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.