Director, Product Management (Test & Learn)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management (Test & Learn)

Overview

Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

As a member of the Business Experimentation & Optimization Product Management team you’ll work on Test & Learn, an industry-leading experimentation platform which brings sophisticated analytic techniques to businesses and users around the world. Test & Learn development today spans front-end, analytic, and technical investments; we are rapidly building new products, improving existing products, and expanding the ways we deliver Test & Learn to our clients.

Role

• Lead product evolution - drive the evolution of our Test & Learn during a multi-year product transformation. Establish a strategic roadmap which enables incremental releases, balancing tradeoffs between short-term wins and long-term technical investments. Spearhead initiatives across AI, analytics, data integration, and user experience.
• Understand customer needs - develop and execute product strategy grounded in a deep understanding of customer needs, market trends, and feasibility. Translate research and data into actionable product features; generate hypotheses, validate ideas, and drive continuous improvement.
• Drive commercial priorities - deeply understand our business and growth drivers. Influence Go-To-Market strategy and execution, and establish a supporting product roadmap. Be a product expert and trusted partner for market-facing teams, developing strong relationships with commercial partners.
• Lead Product Management discipline for product development team - Manage, coach, and support a team of Product Managers, functioning as both a leader and individual contributor. Develop cross-functional relationships, bridge local teams to global partners, and foster collaboration between product, engineering, and design.

All About You

• Prior Product Management experience – Significant experience in product or similar roles, with proven track record of driving product decisions from customer and market feedback. Experience establishing an outcome-oriented strategy and roadmap, and partnering with engineering teams to build and deliver a high quality product. Comfort effectively navigating complex and ambiguous problem spaces.
• Have a history of people leadership background – established team leader with prior experience leading product management or cross-functional teams. Foster high performance and prioritize coaching and partnership for team members.
• Commercial orientation – able to connect product strategy to commercial outcomes, comfortable tracking commercial KPIs as primary responsibilities.
• Interpersonal skills - Bias for action, empathetic listener, adept in building strong trust-based relationships, coachable, and effective communicator up/down/across the organization. Able to communicate effectively across audiences and seniorities.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.THIS POSTING IS NOT FOR A CURRENT VACANCY, BUT MASTERCARD IS SEEKING RESUMES TO REVIEW IN THE FUTURE WHEN JOBS BECOME AVAILABLE.

Pay Ranges

Arlington, Virginia: $179,000 - $305,000 USD

Purchase, New York: $179,000 - $305,000 USD