Role at a glance
- Job function
-
Software Engineering & IT Software Quality Assurance & Testing
- Salary
- $175.5K – $263.8K/yr
- Location
- Cupertino, California, United States
- Experience
- 5+ years of experience in software development, quality, or reliability engineering
- Education
- Bachelor's
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About the role
Original posting provided by Apple
Summary
Do you want to help deliver the next amazing Apple product? The Apple Watch software team is seeking an Audio Intelligence Triage and Integration Engineer to investigate complex issues in our intelligent audio features, integrate changes across teams, and build AI tools and automation that scale the team’s impact. You will work across the full software stack and help engineering triage complex problems.
Description
In this role, you will triage complex issues in our audio intelligence features, which combine sound and speech recognition, on-device and cloud-based language models, and secure system software. You will reproduce issues, analyze logs and diagnostics, find root causes and regression points, and route each issue to the right owner with a clear priority and actionable next steps. You will integrate changes and coordinate testing with QA teams, and build AI-assisted tools and agentic workflows that make triage faster and more accurate. We are looking for a deeply technical, curious engineer who enjoys hard debugging problems and wants to help shape how Apple builds reliable intelligent features.
Responsibilities
Investigate complex issues across the software stack, from the user interface to on-device ML and system software, and identify root causes and regression points
Analyze logs, crash reports, and diagnostics, identify trends and recurring issues, and work with owning teams to drive them to resolution
Integrate software changes, and provide patches to engineering and QA teams for evaluation
Design, build, and deploy AI-assisted triage tools and agentic workflows, using LLMs, skills, and MCP
Build and maintain shared knowledge that gives engineers and AI tools the context they need to triage accurately
Measure the accuracy and impact of AI tools, and improve them based on the results
Minimum Qualifications
Bachelor’s degree in Computer Science or a related field, or equivalent professional experience
5+ years of experience in software development, quality, or reliability engineering
Strong debugging skills with macOS, iOS, or other UNIX-based systems, and an understanding of OS fundamentals such as processes, memory, and concurrency
Proficiency in Python and shell scripting, and the ability to understand and debug Swift, Objective-C, or C
Hands-on experience building tools or workflows with LLMs, including agents, skills, or Model Context Protocol (MCP)
Understanding of how ML models are evaluated and deployed, and how they fail
Experience with bug tracking, source control (preferably git), and continuous integration systems
Excellent communication skills and the ability to work across teams to drive issues to resolution
Preferred Qualifications
Experience with speech recognition, audio processing, natural language processing, or LLM-based features
Experience with on-device ML, including Core ML
Experience with Xcode, Instruments, and performance or power profiling
Experience with retrieval-augmented generation (RAG) or knowledge systems that give LLM tools context
Experience building tools adopted by engineering teams beyond your own
Experience with data analytics and understanding large data sets
Pay & Benefits — Cupertino, California, United States
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Application Deadline
Apple accepts applications to this posting on an ongoing basis.
About the company
Apple
Large Enterprise
Apple Inc. is a global technology company known for its innovative products and services, including the iPhone, iPad, Mac computers, and Apple Watch. Founded in 1976, Apple has continuously pushed the boundaries of design and functionality, earning a reputation for high-quality consumer electronics and software solutions like iOS and macOS. With a strong commitment to user experience and privacy, Apple also leads in digital services, offering platforms such as the App Store, Apple Music, and iCloud. The company's focus on sustainability and corporate responsibility further enhances its standing as a leader in the technology sector.