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Posted via Amazon Jobs

Sr Manager, Program Management

Posted Oct 20, 2026

Role at a glance

Job function
Product, Strategy & Operations Business Operations
Salary
Not yet verified Check the description for pay details; an amount or pay period has not been verified.
Location
Reading, Pennsylvania, United States
Work arrangement
On-site
Experience
Senior Level Experience in significant team leadership from a managerial position in the transportation delivery industry, or a similar logistics environment Preferred Qualifications - 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience
Education
Bachelor's degree or Advanced Degree

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Role Summary

AI-generated

The Sr Manager, Program Management leads strategic initiatives, internal communications, and business operations for the IXD organization. The role leads a team of program managers and works with cross-functional partners to improve operations and communicate critical initiatives.

What You'll Do

  • Lead a team of program managers and establish operating rhythms for the team.
  • Evaluate current operations using lean techniques, Amazon tools, and data analysis, and design process improvements.
  • Contribute to and facilitate kaizen and continuous improvement events.
  • Work with cross-functional teams to deliver network-wide improvements.
  • Coordinate with program managers and business leaders to communicate critical business initiatives and engage global business units on...
  • Track organizational goals and KPIs, support strategic communications and change management, and deliver weekly executive-level briefings.

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Bachelor's degree or Advanced Degree. Experience in significant team leadership from a managerial position in the transportation delivery industry, or a similar logistics environment.

Preferred

  • 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience

Original job description

Content provided by the employer

This leader will drive strategic initiatives, internal communications and business operations for the IXD organization.

This is a highly strategic and facilitative position that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role.

This includes identifying issues that impede business group success and provide solutions/recommendations.

Problem solving: Take on key business questions and drive to recommendations and execution.

This includes the ability to source and collect data, analyze or build models to interpret data, and drive to action, including the creation of materials to drive cross-functional leadership teams to make decisions.

Business Measurement: You will have accountability for tracking overall goals and KPIs for the organization.

Work with key partners such as ACES, AFT, Internal Communications and business peers to deliver a communications plan with a heavy focus on strategic vision, priorities, and change management.

Leadership Effectiveness: Participate as a valued member of the IXD Programs leadership team and provide input to key strategic decisions

Assess meetings and decision-making forums and provide recommendations for increasing effectiveness and the appropriate sequence/cadence.

Operating Cadence: Establishes and drives our operating rhythms and routines that connects the dots across the broader Operations eco system.

**You will continue to sit out of your current Fulfillment Center (FC) or site location. You will not be required to relocate.**

Key job responsibilities
- Lead a team of program managers and create operating rhythms for the newly formed team
- Evaluate current state using lean techniques, Amazon tools, and data analysis
- Design process improvements with systems or design thinking methodologies
- Contribute to and facilitate kaizen and continuous improvement events
- Work directly with cross-functional teams (including AFT, ACES, LineHaul, ROC, SCOT, S&OP) to deliver network wide improvements
- Work with program managers and business leaders to communicate and impact critical business initiatives
- Engage other Amazon business units globally to discuss best practices
- Deliver executive-level verbal and written briefings weekly
- Expect to travel up to 50%, as required

Basic Qualifications

- Bachelor's degree or Advanced Degree
- Experience in significant team leadership from a managerial position in the transportation delivery industry, or a similar logistics environment

Preferred Qualifications

- 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, PA, Reading - 149,600.00 - 202,400.00 USD annually
amazon

About the company

amazon

Large Enterprise

Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.