Role at a glance
- Salary
- Not yet verified Check the description for pay details; an amount or pay period has not been verified.
- Location
- Salt Lake City, Utah, United States Colorado Springs, Colorado, United States
- Work arrangement
- On-site
- Experience
- Senior Level Direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment - Experience with performance metrics, process improvement, and Lean methodologies - Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations - Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays Preferred Qualifications - Ability to handle changing priorities and use good judgment in stressful situation - Interest in long-term career development through assignments in multiple FCs across the nation - Prior leadership development training or participation - Track record of effectively leading an operation comprising both salaried and hourly staff of at least 100 - Demonstrated ability to successfully develop others into higher levels of leadership in an organization
- Education
- Bachelor's degree or equivalent
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Role Summary
The role oversees fulfillment center operations, with responsibility for budgetary, people-development, and operational objectives. It is accountable for the safety, quality, performance, and customer experience of an Inbound or Outbound operation.
What You'll Do
- Manage and lead Operations and Area Managers, coaching and mentoring them toward performance objectives.
- Set expectations for managers, measure performance, provide feedback, and hold them accountable for their departments.
- Drive quality, process-change, and Lean initiatives to meet business plans.
- Gather improvement ideas and develop plans for the functional area; share best practices across departments, shifts, and the network.
- Work with support teams such as HR, Finance, Facilities, Safety, and IT to secure resources for initiatives and support other staff...
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required: Bachelor's degree or equivalent; direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment; experience with performance metrics, process improvement, Lean methodologies, and the full staffing lifecycle. Must be flexible to work varying hours, including overnight, weekends, and holidays.
Required
- Direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment
- Experience with performance metrics, process improvement, and Lean methodologies
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
- Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays
Preferred
- Ability to handle changing priorities and use good judgment in stressful situation
- Interest in long-term career development through assignments in multiple FCs across the nation
- Prior leadership development training or participation
- Track record of effectively leading an operation comprising both salaried and hourly staff of at least 100
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization
Original job description
Content provided by the employer
Original job description
Content provided by the employer
The role is available in both Colorado springs ,CO / Salt lake city ,UT
Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Key job responsibilities
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Basic Qualifications
- Bachelor's degree or equivalent- Direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment
- Experience with performance metrics, process improvement, and Lean methodologies
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
Preferred Qualifications
- Ability to handle changing priorities and use good judgment in stressful situation- Interest in long-term career development through assignments in multiple FCs across the nation
- Prior leadership development training or participation
- Track record of effectively leading an operation comprising both salaried and hourly staff of at least 100
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, Colorado Springs - 135,000.00 - 182,700.00 USD annually
USA, UT, Salt Lake City - 135,000.00 - 182,700.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.