Digital Enablement Manager

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Job Description

About the Role

The Digital Enablement Manager is responsible for transforming Procurement challenges into scalable digital solutions that simplify processes, improve data quality, and deliver measurable business value. As part of the Procurement Center of Excellence, this role combines business analysis, process improvement, digital innovation, and low-code solution delivery to help Procurement operate more effectively and efficiently.

Working closely with Process Owners, Product Owners, Solution Architects, Developers, DD&T, and business stakeholders, you will identify high-value opportunities, evaluate solution options, and support end-to-end delivery from discovery and design through deployment, adoption, and continuous improvement. You will play a key role in ensuring solutions are user-centered, secure, compliant, scalable, and aligned with Takeda’s broader technology and data ecosystem.

How You Will Contribute

• Identify and deliver digital solutions that improve Procurement processes, enhance user experience, and generate measurable efficiency, quality, and business value.
• Analyze Procurement processes, systems, data flows, and user journeys to identify opportunities for simplification, automation, and innovation.
• Facilitate stakeholder workshops and discovery sessions to understand business challenges, define requirements, identify root causes, and assess value opportunities.
• Evaluate solution alternatives and recommend approaches based on business value, feasibility, user experience, scalability, maintainability, cost, and risk considerations.
• Translate business requirements into solution designs, process maps, user stories, acceptance criteria, and implementation plans in partnership with Process Owners, Product Owners, and technical teams.
• Configure, prototype, test, and deploy digital solutions using approved low-code, workflow automation, and AI-enabled platforms, including Microsoft Power Platform, Microsoft Copilot, and other orchestration technologies.
• Partner with Solution Architects, Developers, DD&T, Data Owners, Information Security, Privacy, Legal, and Compliance teams to ensure solutions align with enterprise architecture, security, data governance, responsible AI, and regulatory requirements.
• Promote data quality and consistency by defining data requirements, ownership structures, validation controls, and integration needs that support long-term scalability and solution effectiveness.
• Coordinate testing activities, including functional testing, user acceptance testing, defect resolution, and deployment readiness assessments.
• Develop implementation, communication, and adoption plans for new digital solutions and process enhancements.
• Create and maintain user guides, training materials, process documentation, knowledge articles, and support resources tailored to both technical and non-technical audiences.
• Deliver training sessions, demonstrations, and stakeholder engagement activities that build confidence and encourage adoption of new technologies and ways of working.
• Establish and track success measures, including adoption rates, user satisfaction, process performance, time savings, data quality improvements, and realized business benefits.
• Use stakeholder feedback and performance insights to identify enhancement opportunities and prioritize continuous improvement initiatives.
• Define and maintain solution ownership, support models, lifecycle governance, documentation standards, and operational support processes.
• Coordinate troubleshooting activities and issue resolution during implementation, stabilization, and ongoing operations.
• Promote best practices in low-code development, reusable components, automation, and responsible digital experimentation across the Procurement Center of Excellence.
• Share lessons learned and contribute to building Procurement’s overall digital capability and innovation culture.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Business Analytics, Engineering, Information Systems, Business, or a related discipline, or equivalent relevant experience.
• 5+ years of experience in business analysis, process improvement, digital enablement, automation, or low-code/no-code solution delivery.
• Hands-on experience with low-code, workflow automation, and AI-enabled platforms such as Microsoft Power Apps, Power Automate, Microsoft Copilot, Oro, or comparable technologies.
• Proven ability to translate business requirements into practical technology solutions that deliver measurable results.
• Strong analytical and process-thinking skills with the ability to leverage data to identify opportunities, evaluate alternatives, and make evidence-based recommendations.
• Experience gathering requirements, facilitating workshops, documenting business processes, and supporting solution design activities.
• Working knowledge of enterprise applications, system integrations, APIs, data flows, and digital solution architectures.
• Familiarity with SAP, Ariba, Procurement technologies, or enterprise workflow platforms is advantageous.
• Understanding of solution governance, data quality management, information security, privacy, compliance, and responsible AI principles.
• Experience supporting end-to-end solution delivery, including prototyping, testing, deployment, training, adoption, and post-implementation support.
• Strong stakeholder management and influencing skills, with the ability to collaborate effectively across global, cross-functional teams without direct authority.
• Experience driving user adoption and change management initiatives for digital transformation programs.
• Ability to manage multiple priorities and operate effectively in dynamic and evolving environments.
• Proactive, innovative, and customer-focused mindset with a passion for continuous improvement and technology-enabled transformation.
• Experience working within Agile, Scrum, or similar delivery methodologies is advantageous.
• Exposure to Procurement, Supply Chain, Finance, Commercial Operations, Shared Services, or related business functions is preferred.
• Excellent written and verbal communication skills with the ability to engage both technical and non-technical stakeholders.
• Business-level fluency in English required; additional languages are considered an asset.

Locations

Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

For information about our benefits, please click here.

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