Role at a glance
- Job function
-
Accounting, Tax & Corporate Finance Bookkeeping & Accounting Support
- Salary
- Not Disclosed
- Location
- Warsaw
- Work arrangement
- Hybrid
- Employment
- Full-time
- Experience
- Experience in Customer Service, Call Center, O2C Collections, BPO, Shared Services will be an asset.
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We’ll check it against the original posting.
Role Summary
The Order to Cash Operations Associate handles receivables and payment-related activities. The role communicates with customers and internal teams and works to resolve account matters.
What You'll Do
- Collect due receivables according to procedures.
- Handle emails and phone calls with external customers and internal account managers.
- Influence customers, negotiate, and build business relationships with stakeholders.
- Cooperate with finance and sales teams.
- Reconcile accounts and allocate incoming payments.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Excellent written and communication skills in English; strong analytical skills and legal background, including legal translations; good knowledge of MS Office; attention to detail; communication, negotiation, problem-solving, organizational and time-management skills; ability to adapt to process changes and manage multiple tasks.
Preferred
- Experience in Customer Service, Call Center, O2C Collections, BPO, Shared Services will be an asset.
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song..
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance. For more information about Accenture Operations Poland, please visit our website.
THE WORK:
- Collecting due receivables according to procedures.
- Handling emails & phone calls (external customers and internally to account managers).
- Influencing customers, negotiating and building business relationships with stakeholders.
- Cooperating with internal departments (finance and sales teams)
- Accounts reconciliation and allocation of incoming payments.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
#LI-EU
#LI-Hybrid
HERE’S WHAT YOU’LL NEED:
- Excellent written and communication skills in English
- Strong analytical skills and legal background, including legal translations
- Good knowledge of MS Office package
- Strong attention to detail and commitment to quality, efficiency, and effectiveness
- Analytical and problem-solving skills as well as organizational and time-management skills.
- Good communication and negotiation skills.
- Ability to quickly adapt to process changes and manage multiple tasks in a fast-paced environment
- Willingness to work from the office
- Experience in Customer Service, Call Center, O2C Collections, BPO, Shared Services will be an asset.
WHAT WE OFFER:
- Hybrid working mode.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Individual support of a People Lead and a specific path of professional development, as well as dedicated Buddy, who will help you in adjusting to the new workplace.
- A wide training package (soft, technical, and language training offer, access to the e-learning platforms).
- Employee Assistance Program - legal, financial, and psychological consultations.
- Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
- Paid employee referral program.
- Private medical care, life insurance.
- Access to the WorkSmile platform (possibility of using a wide range of products and services, including the Multisport card).
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).
WHAT WE BELIEVE:
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary, also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About the company
Accenture
Large Enterprise
Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.