Role at a glance
- Job function
-
Product, Strategy & Operations Business Operations
- Salary
- Not yet verified Check the description for pay details; an amount or pay period has not been verified.
- Location
- San Francisco, California, United States Seattle, Washington, United States
- Experience
- Senior Level We’re excited about you because… You have 4+ years of experience in Strategy & Operations, Product Operations, consulting, program management, or a related field. You have strong analytical skills, including experience using SQL to answer business questions or evaluate performance. You have experience independently managing complex, cross-functional initiatives with multiple stakeholders and moving parts. You can communicate clearly in written and verbal formats and turn data and ambiguity into structured recommendations. You are comfortable operating in a fast-paced environment and balancing executional detail with broader business context.
Spotted an issue?
We’ll check it against the original posting.
Role Summary
The Senior Associate, Insurance Strategy & Operations supports operational, analytical, and cross-functional work to launch and scale insurance initiatives. The role manages experiments, reporting, partner coordination, and program operations to support go-to-market execution.
What You'll Do
- Run operational tests and pilots to generate insights and help shape new products and programs.
- Partner with Analytics and cross-functional teams to track performance, synthesize learnings, and inform go-to-market decisions.
- Support insurance initiatives from early concept through launch and scale.
- Coordinate with internal teams and external partners on vendor readiness, procurement follow-through, and operational launch execution.
- Build processes, reporting, and operating rhythms to support growth, including international expansion.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
4+ years of experience in Strategy & Operations, Product Operations, consulting, program management, or a related field; strong analytical skills, including SQL experience; experience managing complex cross-functional initiatives; clear written and verbal communication; ability to turn data and ambiguity into structured recommendations.
Required
- 4+ years of experience in Strategy & Operations, Product Operations, consulting, program management, or a related field
- Strong analytical skills, including experience using SQL to answer business questions or evaluate performance
- Experience independently managing complex, cross-functional initiatives with multiple stakeholders and moving parts
- Clear written and verbal communication; ability to turn data and ambiguity into structured recommendations
- Comfort operating in a fast-paced environment and balancing executional detail with broader business context
Original job description
Content provided by the employer
Original job description
Content provided by the employer
About the Team
The Risk & Insurance team at DoorDash is building the next generation of insurance capabilities for the company from the ground up. Insurance is one of DoorDash’s largest cost of revenue items, making this a highly impactful area with meaningful influence on the company’s bottom line. We partner across insurance, operations, and product development to create solutions that improve safety, reduce costs, and support long-term growth. This is a fast-evolving space with the opportunity to help shape new programs from early concept through launch and scale. We are looking for forward thinkers who are excited to build in a zero-to-one environment and work closely with cross-functional teams across DoorDash.
About the Role
We’re hiring a Senior Associate, Insurance S&O to help drive the operational, analytical, and cross-functional work needed to launch and scale multiple insurance initiatives in parallel. This person will support go-to-market execution through experiment management, reporting, vendor and procurement follow-through, and day-to-day program management, helping the team translate insights into product adoption and business impact. You will report into the Insurance Strategy & Operations lead on our Risk & Insurance team.
You’re excited about this opportunity because you will…
- Run high-velocity operational tests and pilots that generate insights and help shape new products and programs from zero to one.
- Partner with Analytics and cross-functional teams to track performance, synthesize learnings, and inform go-to-market decisions.
- Support execution across a portfolio of insurance initiatives as they move from early concept through launch and scale.
- Coordinate with internal teams and external partners to drive vendor readiness, procurement follow-through, and operational launch execution.
- Help build the processes, reporting, and operating rhythm needed to support growth, including international expansion.
We’re excited about you because…
- You have 4+ years of experience in Strategy & Operations, Product Operations, consulting, program management, or a related field.
- You have strong analytical skills, including experience using SQL to answer business questions or evaluate performance.
- You have experience independently managing complex, cross-functional initiatives with multiple stakeholders and moving parts.
- You can communicate clearly in written and verbal formats and turn data and ambiguity into structured recommendations.
- You are comfortable operating in a fast-paced environment and balancing executional detail with broader business context.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
About the company
DoorDash
Large Enterprise
DoorDash is a leading logistics and food delivery service that connects consumers with their favorite local restaurants and retailers. Founded in 2013, the company operates in over 4,000 cities across the United States, Canada, and Australia, facilitating the convenient delivery of food and groceries to customers' doorsteps. With its user-friendly app and robust network of delivery drivers, DoorDash is at the forefront of the on-demand delivery sector, continuously expanding its services to enhance customer satisfaction and support local businesses. The company is committed to innovation and efficiency, striving to optimize the delivery experience for both consumers and partners.