OpenText StreamServe Senior Analyst

We are looking for an OpenText Exstream Developer to join our team and support the design, development, and maintenance of customer communication solutions. The ideal candidate will have hands-on experience with OpenText Exstream V16 or higher and OpenText Communication Builder, with a strong understanding of Customer Communication Management (CCM) solutions and enterprise system integrations.

Key Responsibilities

• Design, develop, enhance, and maintain customer communication templates using OpenText Exstream V16+.
• Develop communication solutions using OpenText Communication Builder.
• Translate business and functional requirements into scalable and maintainable CCM solutions.
• Configure and customize templates, documents, and communication workflows based on business requirements.
• Support the integration of OpenText solutions with front-end applications and other enterprise systems.
• Troubleshoot application, template, and integration-related issues and provide appropriate solutions.
• Collaborate with business stakeholders, technical teams, and other developers throughout the development lifecycle.
• Follow development standards and ensure solutions meet functional and technical requirements.

Required Skills & Qualifications

• Hands-on experience with OpenText Exstream V16 or higher.
• Experience with OpenText Communication Builder.
• Experience developing Customer Communication Management (CCM) solutions.
• Experience integrating OpenText Exstream or CCM platforms with front-end and enterprise systems.
• Ability to understand business requirements and translate them into technical solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication and collaboration skills, with the ability to work effectively with both technical and business teams.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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