Accenture

Accenture

Posted via Workday

Custom Software Engineer

Posted Oct 16, 2026

Role at a glance

Job function
Software Engineering & IT Software Engineering
Salary
Not Disclosed
Location
Pune
Employment
Full-time
Experience
The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management (ITSM).
Education
A 15 years full time education is required.

Spotted an issue?

We’ll check it against the original posting.

Log in to report

Role Summary

AI-generated

The Custom Software Engineer leads the design, development, and configuration of software applications and coordinates project activities to align solutions with specifications. The role oversees software progress and quality, coordinates with stakeholders and teams, and manages timelines and resources.

What You'll Do

  • Lead the design, development, and configuration of software applications.
  • Coordinate project activities and align application solutions with required specifications.
  • Oversee the progress and quality of software development and implementation.
  • Facilitate communication between technical and non-technical team members and contribute to decisions across teams.
  • Manage project timelines and resources, and mentor junior team members.

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Required skills include proficiency in ServiceNow IT Service Management (ITSM), knowledge of IT service management processes and workflows, ServiceNow application design, configuration, and customization, troubleshooting ITSM application issues, and integration techniques for connecting ServiceNow with enterprise systems. Problem-solving skills and attention to detail are also specified.

Required

  • ServiceNow IT Service Management (ITSM) proficiency
  • Knowledge of IT service management processes and workflows
  • ServiceNow application design, configuration, and customization
  • Troubleshooting and resolving complex technical issues related to ITSM applications
  • Integration techniques and tools for connecting ServiceNow with other enterprise systems
  • Problem-solving skills and attention to detail

Original job description

Content provided by the employer

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineer, a typical day involves leading the design, development, and configuration of software applications. This role requires acting as the main liaison for project activities, coordinating efforts to ensure that application solutions meet the required specifications. The position demands continuous engagement with various stakeholders to align project goals and deliverables, while overseeing the progress and quality of the software being developed. The role also includes managing timelines and resources effectively to support successful project completion.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Oversee the implementation of best practices and ensure adherence to project standards.
- Facilitate communication between technical and non-technical team members to promote understanding and alignment.
- Mentor junior team members to support their professional growth and development.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
- Strong knowledge of IT service management processes and workflows.
- Experience in application design, configuration, and customization within ServiceNow platform.
- Ability to troubleshoot and resolve complex technical issues related to ITSM applications.
- Familiarity with integration techniques and tools to connect ServiceNow with other enterprise systems.
- Excellent problem-solving skills and attention to detail in software development and deployment.

Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management (ITSM).
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

About the company

Accenture

Large Enterprise

Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.