Data, Insight, and Transparency

Platform Reliability and Trust

AI Capability and First-Party Innovation

Workflow Innovation and Enablement

Culture

• Embody our culture and values.
• Foster inclusive practices and ensure diverse perspectives are heard.
• Support colleagues and clients with empathy and respect.
• Embrace a global mindset, respecting similarities and differences in others.

Required Qualifications

Master's Degree in Business, Project Management, Management Information Systems, Engineering, Law, Legal Operations or related field AND 6+ years experience in project management, legal operations, or engineering OR Bachelor's Degree in Business, Project Management, Management Information Systems, Engineering, Law, Legal Operations or related field AND 8+ years experience in project management, operations, or engineering OR equivalent experience.

Preferred Qualifications

• Legal degree or expierence as practicing attorney.
• 8+ years of experience with legal operations
• 5+ years of experience in legal technology, legal operations, or a technical delivery role in a regulated or professional-services environment.
• Hands-on experience building on a CRM or matter-management platform, ideally Microsoft Dynamics 365, including configuration and customization rather than administration alone.
• Demonstrated ability to work data end to end: extract it, build reporting on it, and explain what it means to a non-technical audience.
• Experience owning production support, including bug triage with an engineering team, incident response, and release management.
• Practical experience building with AI tools, including agents and prompt development, and the judgment to know when a prompt is not the right answer.
• Ability to work directly with attorneys and paralegals and translate their needs into technical requirements.
• Familiarity with Microsoft's commercial and legal infrastructure (MCAPS, CPS, CELA).
• Hands-on experience with AI legal tools such as Harvey or Copilot.
• Experience with the Power Platform, including Power BI reporting and low-code automation.
• Fluency in legal operations concepts: matter management, outside-counsel governance, paralegal-support models, and client intake.
• Experience designing and delivering training for a professional user population.

Technical Solution Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.