Program Manager II - AMZ26173.4

Employer: Amazon Advertising LLC
Position: Program Manager II - AMZ26173.4
Location: New York, NY

Multiple Positions Available:

Manage localization projects end-to-end including text, video and
image content, working closely with language specialists, applied
scientists, software engineers, internal business partners, external
vendors and other departments.
Contribute to LLM-based model development in collaboration with
applied scientists and software engineers, defining operational
requirements and quality thresholds.
Develop customer-based project plans and workflows; manage time,
budget, resources and quality control for localization programs.
Monitor external vendor quality and investigate quality variation,
ensuring best in class marketing content and adherence to brand
localization standards.
Set up projects in proprietary CAT (Computer-Assisted Translation)
tool, resolve CAT-tool related client and vendor issues and address
knowledge gaps.
Create schedules, identify and communicate risks to stakeholders,
define risk mitigation strategies, and facilitate appropriate localization
solutions.
Develop system requirements to streamline and simplify tools used to
manage and enhance localization productivity, accuracy, and
effectiveness.
Write, edit, review and maintain localization process documents and
technical specifications.
Manage third party Language Service Provider relationships by
establishing project requirements and leading cost negotiations.
Manage cross-functional teams and/or third party vendors for
implementation of localization project/program requirements.
Develop, implement, and govern KPI reporting for a portfolio of
localization programs, providing visibility to the milestones and
performance across all projects, and using this data to drive/influence
business decisions.
Up to 30% domestic and/or international travel may be required.

(40 hours / week, 8:00am-5:00pm, Salary Range $107120 - $142800)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Basic Qualifications

Bachelor's degree or foreign equivalent in Business Administration, Management, Finance, Engineering, Linguistics, or a related field and one year of experience in the job offered or as a Program/Project Manager, or a related occupation.
One year of experience in the following skills:
• Managing localization projects from initiation to delivery for large-scale international content programs;
• Experience with collaborating with applied scientists and software engineers on the development of AI-based models;
• Experience with Computer-Assisted Translation (CAT) tools, translation management systems, and localization quality assurance processes;
• Experience in program management, including managing, planning, organizing, scheduling, and tracking of localization projects from initiation, planning, execution, and delivery;
• Experience working with language service providers, managing vendor relationships, and ensuring translation/localization quality standards in a consumer market segment company or related industry.

The base pay range for this position in New York City is USD $107120 - $142800 (yr). Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, or other benefits, dependent on the position offered. Applicants should apply via Amazon's internal or external careers site.

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Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.