Role at a glance
- Job function
-
Product, Strategy & Operations Product & Service Strategy
- Salary
- $203.8K – $326.1K/yr
- Location
- Foster City, California, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- Basic Qualifications: 10 or more years of work experience with a bachelor’s degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications: 12 or more years of work experience with a bachelor’s degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Education
- 10 or more years of work experience with a bachelor’s degree or at least 8 years of work experience with an Advanced Degree (e.g....
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Role Summary
The Director, Consumer Product Growth & Strategy leads growth efforts for Visa’s Secure Remote Commerce (SRC) platform and Click to Pay solutions. The role focuses on increasing adoption, engagement, and checkout conversion across markets in collaboration with internal teams and ecosystem partners.
What You'll Do
- Develop and execute strategies to grow global adoption and usage of SRC and Click to Pay.
- Identify consumer pain points, unmet needs, and market opportunities.
- Partner with product and regional teams to develop and scale consumer experiences.
- Drive consumer acquisition, activation, retention, and repeat usage through data-driven initiatives and experimentation.
- Improve checkout conversion by reducing friction and delivering seamless payment experiences.
- Define and analyze growth metrics, and use consumer insights, market intelligence, and experimentation to identify opportunities.
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View full postingQualifications
Basic qualifications require 10 or more years of work experience with a bachelor’s degree, at least 8 years with an Advanced Degree, or at least 3 years with a PhD.
Preferred
- 12 or more years of work experience with a bachelor’s degree, 8-10 years with an Advanced Degree, or 6+ years with a PhD.
- Proven experience building and scaling consumer products from zero-to-one and beyond.
- Strong background in consumer product growth, product strategy, digital commerce, fintech, or consumer technology.
- Demonstrated success driving user adoption, engagement, and behavioral change at scale.
- Creative and customer-obsessed mindset with a passion for developing innovative consumer experiences.
- Experience using consumer insights, experimentation, and data-driven decision making to unlock growth opportunities.
- Strong strategic thinking and problem-solving skills with the ability to translate market opportunities into actionable plans.
- Proven ability to influence across Product, Technology, Marketing, Analytics, and commercial teams.
Original job description
Content provided by the employer
Original job description
Content provided by the employer
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Visa will accept applications for this role until at least 10-31-2026Job Description
Overview:
The Director, Consumer Product Growth & Strategy is responsible for accelerating the global adoption, engagement, and growth of Visa's Secure Remote Commerce (SRC) platform and Click to Pay solutions. This leader will help shape and execute growth strategies that expand consumer usage, strengthen ecosystem participation, and improve digital checkout experiences across markets.
Working across Product, Technology, Marketing, Sales, Data Science, Issuers, Merchants, Wallets, and Fintech partners, this role focuses on understanding consumer behavior, identifying growth opportunities, reducing friction, and improving adoption and conversion. The ideal candidate has a proven track record building and scaling consumer products from zero-to-one and driving measurable growth in digital consumer experiences.
Key Responsibilities:
- Develop and execute growth strategies that accelerate global adoption and usage of SRC and Click to Pay.
- Identify consumer pain points, unmet needs, and market opportunities that drive engagement and growth.
- Partner with product and regional teams to develop and scale consumer experiences that increase adoption, preference, and transaction volume.
- Drive consumer acquisition, activation, retention, and repeat usage through data-driven growth initiatives and experimentation.
- Improve checkout conversion by reducing friction and delivering seamless, trusted payment experiences.
- Partner across Product, Technology, Marketing, Sales, and Regional teams to execute growth initiatives and accelerate ecosystem adoption.
- Define, monitor, and analyze key growth metrics including enrollment, recognition, conversion, engagement, retention, and transaction growth.
- Leverage consumer insights, market intelligence, AI, and experimentation to identify opportunities and improve growth outcomes.
- Lead cross-functional initiatives and influence stakeholders to deliver against growth objectives and strategic priorities.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
- 10 or more years of work experience with a bachelor’s degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications:
- 12 or more years of work experience with a bachelor’s degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Proven experience building and scaling consumer products from zero-to-one and beyond.
- Strong background in consumer product growth, product strategy, digital commerce, fintech, or consumer technology.
- Demonstrated success driving user adoption, engagement, and behavioral change at scale.
- Creative and customer-obsessed mindset with a passion for developing innovative consumer experiences.
- Experience using consumer insights, experimentation, and data-driven decision making to unlock growth opportunities.
- Strong strategic thinking and problem-solving skills with the ability to translate market opportunities into actionable plans.
- Proven ability to influence across Product, Technology, Marketing, Analytics, and commercial teams.
- Experience working in fast-paced, highly cross-functional organizations.
Information for US Applicants
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.About the company
Visa
Large Enterprise
Visa is a global leader in digital payments, facilitating transactions between consumers, merchants, and financial institutions across more than 200 countries. Through its extensive network, Visa provides secure and reliable payment solutions that empower businesses and individuals to transact seamlessly anywhere in the world. With a strong focus on innovation, Visa continues to develop cutting-edge technologies that enhance the user experience and promote financial inclusion. As a trusted partner in the payments ecosystem, Visa plays a crucial role in driving economic growth and enabling commerce on a global scale.