Leader Development Solutions Manager (Assessments & Executive Coaching)

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Job Description

The Leader Development Solutions Manager is based in Bengaluru, India, and reports to the Learning and Development Solutions Lead. The role will initially report into the Learning and Talent Management (LTM) Center of Excellence and Innovation (COEi) and will transition to People Solutions in the future. The role supports LTM product owners delivering scalable, technology-enabled assessment and executive coaching solutions.

The role manages service delivery, vendor coordination, process execution, reporting, metrics, validation measurement, and insights in partnership with global Learning & Talent Management, Talent Acquisition, technology, shared services, and business stakeholders.

How you will contribute:

• Support LTM Product Owners in the design, delivery, administration, and improvement of enterprise assessment and executive coaching services.
• Manage program processes, timelines, participant logistics, communications, service quality, issue resolution, and documentation across global stakeholders.
• Partner with assessment, coaching, technology, and platform vendors to manage deliverables, data requirements, reporting, and continuous improvement.
• Manage reporting, metrics, validation measurement, and insights for assessment and executive coaching services, including data related to effectiveness, adoption, experience, and impact.
• Enable digital workflows, AI-enabled assessment options, coaching platforms, dashboards, and data-enabled service management.

Skills and qualifications:

• Bachelor’s degree or equivalent experience required; advanced degree or relevant certification preferred.
• At least 5 years of relevant experience in talent assessment, executive coaching, talent development, leadership development, organizational psychology, HR product delivery, or a related discipline.
• Experience with assessment methodology, validation methodology, measurement design, and interpretation of effectiveness metrics.
• Knowledge of executive coaching methodology, coaching service models, coaching platforms, and vendor ecosystems.
• Experience with AI-driven assessment solutions, digital coaching platforms, assessment vendors, coaching vendors, or related talent technology providers preferred.
• Strong technology, insights, and analytics capability, including comfort with digital platforms, workflows, dashboards, data files, vendor systems, and emerging talent technologies.
• Exceptional stakeholder management, communication, organization, and follow-through skills across global teams, cultures, vendors, and time zones.

Key performance indicators:

• Assessment and executive coaching services are delivered on time, with quality, and in line with stakeholder expectations.
• Vendor deliverables, service quality, data exchange, issue resolution, and continuous improvement are managed effectively.
• Reporting, metrics, validation measurement, and insights generate actionable recommendations for the Enterprise Talent Product Owner, Learning & Talent Management, and Talent Acquisition stakeholders.
• Technology-enabled workflows, dashboards, AI-enabled options, and coaching platforms are adopted and maintained effectively.
• Global delivery is coordinated consistently across time zones with strong communication, documentation, risk tracking, and follow-up.

This leader brings strong enterprise learning, assessment, executive coaching, learning technology, vendor management, and experience design expertise, with broad HR, talent, digital, and business perspective. They anticipate capability needs, align stakeholders around priorities, and drive measurable progress against Takeda’s learning and talent development goals.

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